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When using the Import From Word utility, why are the "insert above" and "insert below" buttons are greyed out preventing me from creating requirements?

When using the Import From Word utility, why are the "insert above" and "insert below" buttons are greyed out preventing me from creating requirements?

Problem:

When using the Import From Word utility, why are the "insert above" and "insert below" buttons are greyed out preventing me from creating requirements?

Resolution:


Problem Description:

When running File-->Open Word Document, user indicates that the Insert Below, an Insert Above options are grayed out, and unable to create requirements.


Resolution:

Security Settings have been enforced with the default access of only read privileges against the Requirement type. The user should also note that they are unable to create new requirements in that Requirement Type even in normal usage, and this simply carries into the creating a requirement from a Word Document.

Adjusting the security profile access to create, resolves this issue.


Old KB# 16136

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Version history
Revision #:
1 of 1
Last update:
‎2013-02-15 18:30
Updated by:
 
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