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Why do I receive the following message when using DocFactory 2, "No connection could be made because the target machine actively refused it."?

Why do I receive the following message when using DocFactory 2, "No connection could be made because the target machine actively refused it."?

Problem:

Why do I receive the following message when using DocFactory 2, "No connection could be made because the target machine actively refused it."?

Resolution:


  • Product Name: CaliberRM
  • Product Version: 2008
  • Product Component: DocFactory 2
  • Platform/OS version: All


The reason you are receiving this message is because the SQM port number that the CaliberRM client connects to has changed. DocFactory2 has not detected this change and is therefore trying to connect on the default port.

To find out what the port number has changed to, do the following:

  1. Log on the CaliberRM server and go to CONTROL PANEL | CaliberRM Server

    CaliberRM server settings

  2. To change the port DocFactrory2 tries to connect to, start DocFactory 2

    DocFac2 step 1

  3. Make sure the port number specified after the server name is the same port value as the value specified in the SQM Monitor Port in Step 1



Old KB# 16430

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Last update:
‎2013-02-15 18:33
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