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Why is it not possible to edit the requirement description when accessing a requirement that contains images in the description?

Why is it not possible to edit the requirement description when accessing a requirement that contains images in the description?

Problem:

Why is it not possible to edit the requirement description when accessing a requirement that contains images in the description?

Resolution:


  • Product Name: CaliberRM
  • Product Version: All
  • Product Component: Win32 client
  • Platform/OS Version: All


This problem can be due to both the number of images within the description and also their location. The status line will report that there are still a number of files to download. There are two possible solutions for this problem.

Solution 1

  1. Open Internet Explorer.
  2. Go to TOOLS | INTERNET OPTIONS | ADVANCED
  3. In the Settings dialog, scroll down to the "MultiMedia" section
  4. Uncheck "Show Pictures"
  5. Click OK

As Caliber uses the IE component the above steps will force Caliber to not display images within the requirement description. This will allow you to delete the image icons and reduce the number of images within the description, which should allow you to edit it.

Solution 2

The problem could also potentially be due to a number of images being inserted onto the same line. This can then affect the underlying HTML code. To fix the problem, you need to remove these images and then insert them back into the requirement description making sure that they are on individual lines. You can see which images have been placed on the same line by doing the following:

  1. Turn off images within IE
  2. In Caliber you will see the image placeholders and there will be a number of these on the same line
  3. Click in the requirement description and press CTRL+F11. This will display the underlying HTML code
  4. Copy the HTML code and paste it in Notepad
  5. Close the HTML window
  6. Within the requirement description make a note of the position of images that aren"t on their own line
  7. Remove the images that are not on their own line
  8. In the copied version of the requirement description HTML, locate the name of the images that you deleted by counting down each of the following lines of HTML code:

    "file://C:\Documents and Settings\\Local Settings\Application Data\Borland\CaliberRM\ImageCache\"

  9. Once you have the name of all the deleted images, you need to insert them again.
  10. Open Windows Explorer and navigate to the image cache for Caliber

    C:\Documents and Settings\\Local Settings\Application Data\Borland\CaliberRM\ImageCache\<>

  11. Search for each of the deleted images within this folder and save them to an easily accessible location
  12. Open IE and enable pictures again
  13. Restart the CaliberRM client and navigate to the required requirement
  14. Insert each of the deleted images back into the correct position, making sure that they are inserted onto a blank line
  15. Save the changes

You should now be able to access the requirement and see all of the images within the description.


Old KB# 29872

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Last update:
‎2013-02-15 20:40
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