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Why would I receive an LDAP ?filter error? in my log file when I try to login to CaliberRM with LDAP integration enabled?

Why would I receive an LDAP ?filter error? in my log file when I try to login to CaliberRM with LDAP integration enabled?

Problem:

Why would I receive an LDAP ?filter error? in my log file when I try to login to CaliberRM with LDAP integration enabled?

Resolution:

  • Product Name: CaliberRM
  • Product Version: N/A
  • Product Component: LDAP integration
  • Platform/OS Version: All

Description:

Why would I receive an LDAP ?filter error? in my log file when I try to login to CaliberRM with LDAP integration enabled?

20 16:55:54.967 2764 9 Search Failed - LDAP Error code = 87. at (ldap.cpp,219)

20 16:55:54.967 2764 9 LDAP Error Description "Filter Error" at (ldap.cpp,223)


Answer/Solution:

You will receive this error in your log file if you have entered an invalid filter string in the directory services tab on the Caliber server settings (control panel).

Make sure that you have included the string parameter ?%s? in the filter field and that you have assigned this parameter equal to a valid attribute on your LDAP server (default attribute is sAMAccountName). This string parameter will be replaced with the userid that you enter into the login screen when logging into CaliberRM, so it is essential that the LDAP attribute you assign this string parameter equal to (default - sAMAccountName) is equal to the userid that you have created in Framework administrator.

For example, if you have set up a userid ?sthompson? in Framework administrator, and you have the following in your filter string ?(sAMAccountName=%s)?, the attribute ?sAMAccountName? on your LDAP server for that user must be equal to ?sthompson?.

You will also need to check that the other default attributes included in the filter string (objectCategory, objectClass) are valid for your LDAP server. Please check with your LDAP administrator.


Author: Sarah Thompson

Old KB# 15889

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