Phumeza1992 Absent Member.
Absent Member.
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SCHEDULED REPORT PDF HAS NO REPORTS

Please assist me I have installed change guardian in May and everything was working fine now when I schedule a report and view on pdf it does not show any reports. And when I log in the events or activities are not shown automatically, I have to choose a severity first but before they were ok when you log in you would see them without changing severity .What could be the issue?

Thank you in advance.
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3 Replies
AutomaticReply Absent Member.
Absent Member.

Re: SCHEDULED REPORT PDF HAS NO REPORTS

Phumeza1992,

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Micro Focus Contributor
Micro Focus Contributor

Re: SCHEDULED REPORT PDF HAS NO REPORTS

Phumeza1992;2462668 wrote:
Please assist me I have installed change guardian in May and everything was working fine now when I schedule a report and view on pdf it does not show any reports. And when I log in the events or activities are not shown automatically, I have to choose a severity first but before they were ok when you log in you would see them without changing severity .What could be the issue?

Thank you in advance.


I would recommend you to create one SR so that, the NTS will get attention and it will be addressed.
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MelissaSmith Absent Member.
Absent Member.

Re: SCHEDULED REPORT PDF HAS NO REPORTS

Phumeza1992;2462668 wrote:
Please assist me I have installed change guardian in May and everything was working fine now when I schedule a report and view on pdf it does not show any reports. And when I log in the events or activities are not shown automatically, I have to choose a severity first but before they were ok when you log in you would see them without changing severity .What could be the issue?

Thank you in advance.


I recommend that you contact technical support and get an SR opened to help resolve your issue. The phone number is 713-418-5555.
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