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Acrobat Reader 9 uninstallation using command

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Hello Expert,

 

We have HP CAE 8.10 for windows with SQL backbend database.

 

I need to do silent installation of following product / application. Using Component select mode we have created a package.

 

1. Adobe Reader 9.x

 

We are able to do silent installation of the application using following commands.

 

c:\windows\system32\cmd.exe /C C:\"Adobe\adrder10.exe"/sALL /rs

 

 We are not able to uninstall of the application using below commands.

 

c:\windows\system32\msiexec.exe /qn /x {product code}

 

Please advise. 

 

Regards,

Chetan_J

 

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Re: Acrobat Reader 9 uninstallation using command

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HI Chetan,

 

Instead of using BDELETE method try this.

 

Create a batch file with first uninstall old setup and second install new Adobe reader and then assign the batch in the zcreate method.

 

Example

 

Create a batch file and name it Adobe_Reader.bat in the same folder

Put the below commands in the batch file

 

MsiExec.exe /x {AC76BA86-7AD7-1033-7B44-A94000000001} /qn

"C:\Adobe\adrder10.exe"/sALL /rs

 

In Zcreate Method put 

NATIVE hide.exe cmd.exe /C C:\Adobe\Adobe_Reader.bat

 

Try it out and see if it works.

 

Regards,

Vinay Agarwal

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Re: Acrobat Reader 9 uninstallation using command

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See if this helps:

wmic product where name="Adobe Reader" call uninstall /nointeractive

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Re: Acrobat Reader 9 uninstallation using command

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Hello,

 

I tried this command as well.

 

Can you give me the full command for un-installation of Adobe Reader application.

 

Regards,

Chetan_J

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Re: Acrobat Reader 9 uninstallation using command

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Not sure why you'd choose Component Select over MSI import, but that's another matter...

 

How/from where are you running the uninstall command? Do you get any error messages, etc?

 

It's a while since I used CAE/Radia operationally (and never used v8.x), but previously saw uninstall problems if the undelete command was in the wrong Method - any command needed to be called via the BDELETE method so that the command was actually able to run prior to Radia removing any files it had previously deployed.

 

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Re: Acrobat Reader 9 uninstallation using command

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Hello,

 

 

we are using below command in zdelete method
 
c:\windows\system32\MsiExec.exe /qn /norestart /x {AC76BA86-7AD7-1033-7B44-A94000000001}
 
c:\windows\system32\ MsiExec.exe /qn /x {AC76BA86-7AD7-1033-7B44-A94000000001}
 
Please Advise.
 
Regards,
Chetan_J
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Re: Acrobat Reader 9 uninstallation using command

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Have you tried running these MSIEXEC command lines manually(outside of HPCA) just to verify that they're correct and actually result in uninstall of the application?

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Re: Acrobat Reader 9 uninstallation using command

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Try putting the command into the BDELETE method instead.

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Re: Acrobat Reader 9 uninstallation using command

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Hello Gowhar,

 


Thanks for reply.

we have tried above command outside the cae it works fine.

 

Any other way to worked it .

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Re: Acrobat Reader 9 uninstallation using command

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Hello Colin,

we will try using BDELETE in the command and update you on this issue.
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Re: Acrobat Reader 9 uninstallation using command

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Hello Colin,

We tried using BDELETE in command line.
Still we are facing same problem. We are not able to un-installed the application.
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Re: Acrobat Reader 9 uninstallation using command

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Hi Chetan,

 

I was having the same issue. Remove c:\windows\system32

 

Try this in BDELTE method-   MsiExec.exe /x {AC76BA86-7AD7-1033-7B44-A94000000001} /qn

 

 

 

Regards,

Vinay Agarwal

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Re: Acrobat Reader 9 uninstallation using command

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Hello Vinay,

Thanks for your reply.

We tried the above command but it was not working it opens msiexec help option.

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