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Re: Acrobat Reader 9 uninstallation using command

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A little confused where you say "we tried using BDELETE in command line"...

 

I wasn't intending this to be used in the command line, I was suggesting that the uninstall command you are running (MsiExec.exe /x {AC76BA86-7AD7-1033-7B44-A94000000001} /qn) should be the BDELETE method for your package.

 

How do you run that uninstall command - from the ZDELETE method? If so, then move the command to the BDELETE method.

 

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Re: Acrobat Reader 9 uninstallation using command

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Hello Colin,

 

We are tried:-

 

1st we have added the command in ZDELETE which didn't work.

 

2nd we have removed from ZDELETE and added in BDELETE but it runs till MSIEXEC it wont pickup further command

 

please suggest

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Re: Acrobat Reader 9 uninstallation using command

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OK, let's get the picture from the beginning:

 

  • In the ZSERVICE for Adobe reader, your ZCREATE is:
    c:\windows\system32\cmd.exe /C C:\"Adobe\adrder10.exe"/sALL /rs
    and your BDELETE is:
    MsiExec.exe /x {AC76BA86-7AD7-1033-7B44-A94000000001} /qn
    You shouldn't have any commands in ZDELETE (maybe _NONE_)
  • Assign ZSERVICE to client. Run a connect. Adobe reader setup file is deployed to C:\Adobe & install successful via command in ZCREATE?
  • You haven't said which OS you're using on the client - I've got XP here, so that's what I'll work with. Run Regedit and navigate to HKLM\Software\Microsoft\Windows\CurrentVersion\UnInstall\{AC76BA86-7AD7-1033-7B44-A94000000001}
  • Look at the InstallSource variable - you should see the location to which the adrder10.exe extracted it's files (in my case C:\Documents and Settings\All Users\Application Data\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-A94000000001}\. Open Windows Explorer and navigate to that location. You should see the EXE, MSI, CAB files, etc?
  • Assuming we're good up to now, unassign the ZSERVICE from the client and run a connect.
  • What happens?
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Re: Acrobat Reader 9 uninstallation using command

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HI Chetan,

 

Instead of using BDELETE method try this.

 

Create a batch file with first uninstall old setup and second install new Adobe reader and then assign the batch in the zcreate method.

 

Example

 

Create a batch file and name it Adobe_Reader.bat in the same folder

Put the below commands in the batch file

 

MsiExec.exe /x {AC76BA86-7AD7-1033-7B44-A94000000001} /qn

"C:\Adobe\adrder10.exe"/sALL /rs

 

In Zcreate Method put 

NATIVE hide.exe cmd.exe /C C:\Adobe\Adobe_Reader.bat

 

Try it out and see if it works.

 

Regards,

Vinay Agarwal

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Re: Acrobat Reader 9 uninstallation using command

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Hello Colin / Vinay,

 

Thanks for your reply and valuable information.

 

I will check and update on this.

 

Regards,

Chetan

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Re: Acrobat Reader 9 uninstallation using command

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That's really, really messy!! You've now got two seperate services, the second of which will be responsible for uninstalling the first.

 

At the very least, each service should be capable of performing its own install and uninstall.

 

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