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Valued Contributor.. Valued Contributor..
Valued Contributor..
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Unable to start my RCA Configuration service

For some reason Radia Configuration Server service stop automatically and when i restart the service it will run for 2-5 seconds and then stop automatically. Please advise if anyone experienced this before and if there is any fix.

I have Checked my NVDRM Log file but unable to understand what its trying to say

NVD0055I 11:01:13 <ztoptask /1834> System Task --- Current Client Automation Configuration Server directory is <C:\PROGRA~2\PSL\RCA\CONFIG~1\bin>
NVD0051I 11:01:13 <ztoptask /1834> System Task --- Verifying License
NVD4026I 11:01:13 <ztoptask /1834> System Task --- License is taken from <C:\PROGRA~2\PSL\RCA\CONFIG~1\bin\license.nvd>
NVD4027I 11:01:13 <ztoptask /1834> System Task --- License1 string found <8E1382BC45A3CD1C BB9FB3DF4967E049 9A2C5A5B56950E77 9A2C5A5B56950E77>
NVD4028I 11:01:13 <ztoptask /1834> System Task --- License2 string found <27F3C2119154C055 B6CC1CA1E7CD787D 2B8FE4625A0C0244 4532DEAEDDFCE7C2>
NVD0081E 11:01:13 <ztoptask /1834> System Task --! Failed to send email to Administrator on license issue.
NVD9116E 11:01:13 <ztoptask /1834> System Task --! ****************************************************************
NVD9117E 11:01:13 <ztoptask /1834> System Task --! * WARNING: NUMBER OF MANAGED DEVICES: <9> APPROACHING LICENSE LIMIT OF <100> *
NVD9116E 11:01:13 <ztoptask /1834> System Task --! ****************************************************************
NVD9500I 11:01:13 <ztoptask /1834> System Task --- The Client Automation Configuration Server Database is encoded in <UTF8>
NVD9501I 11:01:13 <ztoptask /1834> System Task --- The locale LC_CTYPE is <English_United States.1252>
NVD0052I 11:01:13 <ztoptask /1834> System Task --- Verifying Database
NVD8405I 11:01:13 <ztoptask /1834> System Task --- <ZEDMAMS> with parameters <VERB=VERIFY_DATABASE,DOMAIN=ALL,DEPTH=CLASS> started <> at <11:01:13:365>
NVD5955W 11:01:13 <ztoptask /1834> System Task --? Could not reset administrator timeout to <0> seconds
NVD8413E 11:01:13 <ztoptask /1834> System Task --! METHOD <ZEDMAMS> , EXECUTION ERROR PID =<0>, rc = <8>
NVD0061E 11:01:13 <ztoptask /1834> System Task --! DATABASE VERIFICATION FAILED, RC <8>.
NVD0059E 11:01:13 <ztoptask /1834> System Task --! MGR_ERROR_CONTROL DBError = SHUTDOWN, CLIENT AUTOMATION CONFIGURATION SERVER WILL BE SHUTDOWN
NVD0074I 11:01:18 <ztoptask /1834> System Task --- Shutting down Client Automation Configuration Server <100>
NVD9300I 11:01:18 <ztoptask /1834> System Task --- TASK CONTEXT AND INTENT LIMIT STATISTICS - TOTALS
NVD9301I 11:01:18 <ztoptask /1834> System Task --- Intent Limit Curr Peak Pri Allowed Retrys
NVD9302I 11:01:18 <ztoptask /1834> System Task --- * 65535 0 0 0 0 0
NVD9300I 11:01:18 <ztoptask /1834> System Task --- TASK CONTEXT AND INTENT LIMIT STATISTICS - UNATTENDED
NVD9301I 11:01:18 <ztoptask /1834> System Task --- Intent Limit Curr Peak Pri Allowed Retrys
NVD9302I 11:01:18 <ztoptask /1834> System Task --- * 65535 0 0 0 0 0

NVD0002I 11:01:18 <zlogmgr /924> Client Automation Configuration Server is terminating

 

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Frequent Contributor.. Frequent Contributor..
Frequent Contributor..

Hi,

It looks like a DB corruption, you can try to verify it and find where the problem is.

In order to verify the DB, run the Configuration Server database validation using the following zedmams command:

zedmams verb=verify_database,preview=no,depth=instance,domain=ALL,output=zfile.dat,logfile=verifydb.log

Then review the verifydb.log generated from the above command and look for the error message.

I hope this helps.

María

 

María

 

 

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