Highlighted
Absent Member.
Absent Member.
472 views

hp cae agent fails to get data from streamlined server........

Hi,
 
please let me know what exactly happening.i see it getting connected to radtray.but it get disconnected as it connects...
 
please let me know...
how to fix it?
PFA as well....
 
Thanks 
0 Likes
1 Reply
Highlighted
Absent Member.. Absent Member..
Absent Member..

Hi,

 

The connect.log shows error 200 which indicates a communication failure :

Failed to connect to [tcp:DLBEASPC001:3464] SAP [First SAP RCS]

 

Please check the status of the RCS to which this client is attempting to connect. Is the RCS running properly? Is the server too overloaded to take this request from client and doing a pushback.

 

On a side note, have you configured a failover SAP so that if the communication fails with the first server, it attempts to contact the second?

 

Also, there is no relation with the radtray here. Radtray is a local process running at the agent machine. Connecting to it does not involve network communication.

 

-Praveen

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.