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Super Contributor.
Super Contributor.
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Data Collection status is showing partial completed

Hi Experts,

We have successfully installed CO 3.04 using virtual appliance. We added the Vcenter datasources but for few of the Vcenters we are getting the status error "Data Collection Partially completed". Can you please help me how to resolve this issue.

CO:3.04

Installed on virtual appliance.

Regards,

Pranav R N

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Micro Focus Expert
Micro Focus Expert

Re: Data Collection status is showing partial completed

Hello Manjunath_J,

There are a lot of reasons why you may be encountering those messages.

There is a hotfix "CO_3.04.004_HF_VCENTER_UI_PVCD_2" which is available from support that may address the issue.

You can check if you already have it installed by typing the following command on your CO server. This will list the backup directories for hotfix installation.  It is an indication of all of the CO hotfixes that have been installed on your server.

#  ls -l /var/opt/OV/tmp/vpv_hotfixes

Ex.
# ls -l /var/opt/OV/tmp/vpv_hotfix/
total 20
drwxr-sr-x 2 root bin 4096 Mar 14 13:33 CO_3.04.004_HF_FORECAST_CAPACITY_7
drwxr-sr-x 2 root bin 4096 Mar 14 13:32 CO_3.04.004_HF_PVCD_6
drwxr-sr-x 2 root bin 4096 Mar 14 13:17 CO_3.04.004_HF_UI_4
drwxr-sr-x 2 root bin 4096 Mar 14 11:43 CO_3.04.004_HF_VCENTER_UI_PVCD_2
-rw-r--r-- 1 root bin  236 Mar 14 13:33 hotfix

In addition, the most common reason for these errors also relate to settings within the vCenter that are not set properly and are prerequesites.  Here is a reference to the CO 3.04 documentation and a knowledge document that could help.

https://docs.microfocus.com/itom/Cloud_Optimizer:3.04/Adding%20VMware%20vCenter%20Server%20Data%20Source

KM02945185 - Recommended settings for the vCenter (maxQueryMetrics, statistics levels, collectPreAggregatedIntervalFactor) for optimal metrics collection by Cloud Optimizer
https://softwaresupport.softwaregrp.com/km/KM02945185

I hope that this is helpful.

Regards,

Mark

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Mark Butler
Micro Focus SW Support Engineer
https://softwaresupport.softwaregrp.com/
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