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Community Manager
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FAQ - Tagging

What is a tag?

A tag is a single keyword or phrase that describes the topic, theme, or subject of a post. You can add as many tags as you want and so can other community members. For example, in a post about switch firmware, you might add these tags: A5820X, firmware v5.20, R1810, Release Notes.

Be sure to use commas between tags.

What is a tag cloud?

A tag cloud displays tags used frequently within the community or within an area of the community. The more frequently a tag is used, the larger it appears in the tag cloud. By looking at a tag cloud, you can get a sense of what the hot topics are in a given area.

What can I do with tags?

Tagging is a way to help other users discover interesting posts. It's also a way to organize content in the community that you think is related. When you apply tags to a post, you add to the value by providing another way for people to find it.

Why do people tag?

Some users will tag posts for their own convenience in finding them later. Other users enjoy helping categorize interesting posts for the benefit of the community. Users who tag lots of posts gain status by appearing on Tag Leaderboards.

How do I tag?

To add a tag:

  • Navigate to an interesting post or comment
  • Click in the Add Tag field and type your tags (separated by commas)
  • Click Add Tag

Where are my tags?

You can find messages you've tagged by visiting your profile and clicking the tag. You can also click on a tag on any cloud and look at the "Most Tagged" section.

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