Private Messenger

Private Messenger

What is Private Messenger?

Private Messenger enables you to send private notes to other Community members and has two big advantages over email:

1. You don't have to know the other member's email address to send the note and you don't have to reveal yours.

2. You can read and send private messages without leaving the Community, making it easy to have a quick conversation with another Community member.

To use private messenger, you must be registered in the Community and signed in. You'll see an envelope icon next to your avatar. If you have any new messages, you'll see the number of unread messages next to the icon. Click the message count or envelope icon to access your private messages inbox.

PrivateMessage.png

 

 

How Do I Send a Private Message?

  • Sign in to the community
  • Click the envelope icon to go to your private messages inbox.
  • Click "New Message"
  • Enter the recipient's screen name in the "Send to" field, fill out the "Message Subject" line, and type in the "Mesage Body."
  • Click "Send Message"

Note: depending on your role in the Community, you might be able to send a message to a group of users based on their role or rank in the Community. If so, you can choose a role or a rank (new rank icons will be implemented soon).

You can look for the messages you've sent in the "Sent" tab.

How Do I Read a Private Message?

  • Sign in to the community.
  • If you have any new messages, you'll see the number of unread messages next to the envelope icon.
  • Click the envelope icon to go to your Private Messages Inbox.
  • To read a message, click the message subject
  • To reply to a message, click Reply. Type the reply and click "Send Message"

How Do I Reply to a Private Message?

  • Sign in to the community
  • Click the envelope icon to go to your Private Messages Inbox.
  • To read a message, click the message subject.
  • To reply to a message, click "Reply"
  • The recipient and subject are automatically entered for you, but you may also edit them.
  • Type the reply in the Message Body editor.
  • Click "Send Message"

How Do I Delete a Private Message?

You can delete messages one at a time as you read them, or in bulk from your inbox.

  • Sign in to the community
  • Click the envelope icon to go to your Private Messages Inbox
  • To delete several messages at once, click the check box next to each message you want to delete.
  • Click Message Options > Delete Checked
  • To read and delete a message, click the message subject from the Inbox.
  • Click "Delete Message"

How Do I See Private Messages I've sent to Others?

  • Sign in to the community
  • Click the envelope icon to go to your Private Messages Inbox
  • Click "Sent"

What is My Friends List and How Do I Add People?

Your Friends List is a way to create your own community within the Community. Depending on your privacy settings, the people on your Friends List can see your biography, other personal information, or online status. If you send private messages, you can choose friends from a list instead of typing their user names.

To add people to your Friends list:

  • Sign in to the community
  • Click the user name of a friend to see the friend's About user name page
  • In the Contact field, click "Add user name to Friends"

What is My Ignore Users List and How Do I Add Users to It?

Most users in the Community get along; however, sometimes you might encounter someone you consider a nuisance. If you are receiving messages you'd prefer not to receive, you can add the sender to your "Ignored" list. The system blocks all messages from users on your "Ignored" list.

To add someone to your "Ignored" list:

  • Sign in to the community
  • Click the envelope icon to go to your Private Messages inbox
  • Click a message from the user you want to ignore and click Ignore user name

To remove someone from your Ignored Users list:

  • Sign in to the community
  • Click the envelop icon to go to your Private Messages inbox
  • Click "Ignored" to see your list of ignored users
  • Click Remove from Ignored list to begin receiving messages from this user again.

You can also search for Community members and add them to your "Ignored" list at any time.

How Do I Search for a User?

  • On any page, enter a user name in the Search field
  • Choose "Users" in the drop down menu next to the search bar.
  • In the Search Results, click the user's screen name
  • Click "Ignore user" in the Contact field
Labels (1)
Top Contributors
Version history
Revision #:
6 of 6
Last update:
‎2019-03-20 18:30
Updated by:
 
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.