Please explain the categories used in the user community (what should we expect to be in each)? I am looking for Service Anywhere problems/solutions/ideas - and have no clue which category those might be in.
Greg - the "top level" categories are one way to navigate to a specific topic/board, but in a case like this where you may not be clear on where something resides, you can always use the search feature.
In this case, Service Anywhere is located within our "Software" category, and you can find the Q&A board here.
OK - one link looks useful is "http://community.hpe.com/t5/Service-Anywhere/ct-p/service-anywhere" - buy I have no idea how to get there using the categories - or other buttons. Are you saying I have to search to find this? Also - within that page are "Service Anywhere: Q&A (1514)" and "Service Anywhere: Learn (81)" - what is the difference?
Also - seems to be multiple places to put comments about the community page itself. I'm not fnding it very intuitive at all as to how to navigate it.
As @Kevin_Paul said it's in the software category:
If you want to learn the hierarchy AFTER you've used search to find it, you can look at the breadcrumbs at the top of the page.
Community Home > Software > Products > Service Anywhere > Service Anywhere: Q&A
>Are you saying I have to search to find this?
That's typically easier, just fire up mr google.
>what is the difference?
Learn is about the documentation and is Read/only. Also at the top of each board is a description to what it's about.
>seems to be multiple places to put comments about the community itself.
That's in the feedback board: