Anonymous_User Absent Member.
Absent Member.
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Agent Proberties Issue

found a new problem today
when i open the Agent proberties page over taskbar / zenworks icon and select a entry from the left menu , its taking a very long time ( up to 2 min. ) until the correct status / info`s are displaying.

regards mario
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7 Replies
jaredljennings Absent Member.
Absent Member.

Re: Agent Proberties Issue

I have see this before and it was because the agent was having trouble resolving the ZCM server address.

I would look at the zmd-messages.log on the client for any weird traces.
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Anonymous_User Absent Member.
Absent Member.

Re: Agent Proberties Issue

thanks for reply
have reviewed my logfile but found no error entry or somethimg
the logfile only shows me entry`s from the last workstation-refresh and all looks fine. also have rechecked my nameresolution to the zenworks- server, no problem.

mario
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jaredljennings Absent Member.
Absent Member.

Re: Agent Proberties Issue

Oh, one Windows Event Viewer is another place to check for errors.

Q. Does the machine have the Novell Client32 installed?
Q. Is this Vista or XP?
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Anonymous_User Absent Member.
Absent Member.

Re: Agent Proberties Issue

its a windows-xp with novell client installed
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jaredljennings Absent Member.
Absent Member.

Re: Agent Proberties Issue

Oh and is your user source active directory or edirectory?
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Anonymous_User Absent Member.
Absent Member.

Re: Agent Proberties Issue

login into the network is edirectory and ads
the zcm user source is ads only
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jaredljennings Absent Member.
Absent Member.

Re: Agent Proberties Issue

mhaven,

> login into the network is edirectory and ads
> the zcm user source is ads only


So the two are sync with IDM?

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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