bnrn Absent Member.
Absent Member.
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Assigning the Remote Controll ability to Support user?

Is there any way of allowing a edirectory user the right to remotecontroll through ZCM without making them administrators for the whole ZCM 11 system?

This person should only have RC possiblities.
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11 Replies
shaunpond Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Bnrn,

have you looked at the roles and rights in ZCC?

--

Shaun Pond


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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

At the moment we are 6 people that is administrators in ZCM and we dont use any roles.

I have now created a new role called Support User that grants permission to remote controll .

1. Should I set Deny to all other Rights that this use should now have?

2. Why do the 6 administratiors have full rights without beeing part of a role that grants full adminsitrative rights is this set somewhere else?

3. Will activating my Support User role make my present 6 full administator acounts require a new role to grant full permissions?

Thank you


question is do I have to deny every thing else that this role
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shaunpond Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Bnrn,

> question is do I have to deny every thing else that this role
>

no - how have you determined that the users have incorrect rights?

--

Shaun Pond


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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

I will check.

But if a user isnt a member of any role is he directly assigned full rights?
(I am talking of edirectory user added as Administrators under Configuration)

And then when assigned to a role he is stripped of all the extra rights that the role doesnt grant him?
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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Ok now I found the "Super Administrator" check box under the rights tab on the administrator users. Now I know what gives me my rights.

And without this checked its the roles that sets the user rights.

/B
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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

all I wanted to know
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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

....almost, I stil dont understand why I will have to allow remote acess to both device and user when all I ever is remote controlling is the user.
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Micro Focus Expert
Micro Focus Expert

Re: Assigning the Remote Controll ability to Support user?

Security.

Example - I want to Remote Control Bob, but if Bob happens to be in the
CFO's Computer, I want remote control to fail because standard help desk
users should not be accessing that computer even if Bob happens to be on it.

On 6/10/2011 8:06 AM, bnrn wrote:
>
> ...almost, I stil dont understand why I will have to allow remote acess
> to both device and user when all I ever is remote controlling is the
> user.
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
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shaunpond Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Bnrn,

what Craig said 🙂

--

Shaun Pond


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bnrn Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Thanks that actualy makes sence 🙂
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shaunpond Absent Member.
Absent Member.

Re: Assigning the Remote Controll ability to Support user?

Bnrn,

yes, remote control should always apply the most restrictive option

--

Shaun Pond


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