adrenaline_nz Absent Member.
Absent Member.
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Bundle Verify restarts computer

Hi,

I'm seeing an interesting issue when verifying an MSI bundle.

I'm seeing this with at least 3 MSI's a GroupWise 7 installa Word 2003 install and a GroupWise messenger MSI install I created.

All MSI's have a launch executable attached to them.

For example I double click the GroupWise messenger icon in the ZENworks Window, it downloads and installs. Messenger starts up and prompts for a username and password, all good so far.

With Messenger open I then verify the bundle, after verifying and then opening Messenger the computer restarts. If messenger is closed and not running in the system tray it does not reboot. No errors are displayed.

The same happens with GroupWise and Word bundles. With GroupWise I see a message saying that the workstation needs to shutdown with a counter of 45 secs remaining.

Removing the launch executable does not stop the restart from happening.
Adding /norestart to the MSI does not help.

I did not see this before the upgrade to 10.1.2

Can anyone verify that they have the same issue?

I'll get logs and errors tomorrow when I'm in the office.

Thanks

Nathan
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eliul Absent Member.
Absent Member.

Re: Bundle Verify restarts computer

adrenaline_nz;1702269 wrote:
Hi,

I'm seeing an interesting issue when verifying an MSI bundle.

I'm seeing this with at least 3 MSI's a GroupWise 7 installa Word 2003 install and a GroupWise messenger MSI install I created.

All MSI's have a launch executable attached to them.

For example I double click the GroupWise messenger icon in the ZENworks Window, it downloads and installs. Messenger starts up and prompts for a username and password, all good so far.

With Messenger open I then verify the bundle, after verifying and then opening Messenger the computer restarts. If messenger is closed and not running in the system tray it does not reboot. No errors are displayed.

The same happens with GroupWise and Word bundles. With GroupWise I see a message saying that the workstation needs to shutdown with a counter of 45 secs remaining.

Removing the launch executable does not stop the restart from happening.
Adding /norestart to the MSI does not help.

I did not see this before the upgrade to 10.1.2

Can anyone verify that they have the same issue?

I'll get logs and errors tomorrow when I'm in the office.

Thanks

Nathan


Hi Nathan!
Yes, we have seen the same anoying restart on verify of Office2003, eg the Word/Excel/PP-icon. We're running 10.1.1 and what worse is, is that after a reboot the Zencache is empty, there is no files just the directory structure, and that fact do the Verify and uninstall issues very unreliable. The Zencache matter we have a case at Novell, but the strange is that no one in this forum has noticed it. I have posted it under signatur Zaq in this forum.

/Zaq
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frigge Absent Member.
Absent Member.

Re: Bundle Verify restarts computer

I have the same problem.
With Sony Ericsson PC Suite.
When i verify the application the pc restarts. Even if i have norestart.
Can somebody from Novell do something about this.

We are running 10.1.2 version of Zenworks.

/Fredrik
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frigge Absent Member.
Absent Member.

Re: Bundle Verify restarts computer

Can somebody from novell look into this problem.
All msi bundles restarts the computer when you launch verify.

This did not happen before the 10.1.2 update!
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hsingh25 Absent Member.
Absent Member.

Re: Bundle Verify restarts computer

We have similar issue when where the application will get re-install on its own.
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hsingh25 Absent Member.
Absent Member.

Re: Bundle Verify restarts computer

We have similar issue when where the application will get re-install on its own
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