bbilut Super Contributor.
Super Contributor.
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Clear Cache on ZCM2017

Is there a different way to clear the cache on a ZCM 2017 client? My desktop has been upgraded along the way from ZCM 11 and now running ZCM 2017 SP2. It was seeming like I was not getting any bundles and when I tried to manual force them to run I was always getting cache errors.

The normal way I always cleared the cache on ZCM 11 did not seem to help my computer

rmdir "C:\Program Files (x86)\novell\zenworks\cache\zmd" /q /s
zac cc
zac ref

I ended up having to do a full uninstall / install and now I can get bundles again. It seems we have quite a few machines having this same problem, and I was curious if this cache clearing procedure changed in 2017.

Thanks!
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3 Replies
marcohald Valued Contributor.
Valued Contributor.

Re: Clear Cache on ZCM2017

I also have a Problem with Clearing Cache. I get ab error sometimes when I try to launch a new bundle version.
At the moment i do not have the exact Error message but it is Something with App launch Exception.
As Workaround i unregistered the device (zac unr) and add it again with new GUID (zac reg -g).
Dont know if this is the same Problem but it should be faster than uninstall and install.
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Micro Focus Expert
Micro Focus Expert

Re: Clear Cache on ZCM2017

The Clear Cache method has not changed...more likely some registration issue.....Marc's tip may help.....
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bbilut Super Contributor.
Super Contributor.

Re: Clear Cache on ZCM2017

I'll try that next time I come across one. Thanks for the tip!
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