wseifert Absent Member.
Absent Member.
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Could not download bundle content for Knowledge Base Files

Since upgrading our ZCM Servers to 10.3.2 on all workstations independent of the agent version (we have upgraded only a smal ws footprint to 10.3.2) every 30 seconds >Could not download bundle content for Knowledge Base Files [3.6.A.24.16] because a ZENworks Server could not be located.< is logged. In the zmd-messages.log file >Call to PutFile threw an exception: "None of the source locations could be found< is recorded.
I have read all the threads with simmilar content, tried the suggested solutions, no success. I have deleted the PRU's, the DAU's, no success. I cannot find a bundle >Knowledge Base Files ...< to delete this.
All other bundles are working well, no problems.

We need urgend help because this (corrupted ?) bundle makes it impossible to use the messaging feature of ZCM
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shaunpond Absent Member.
Absent Member.

Re: Could not download bundle content for Knowledge Base Files

Wseifert,

> "None of the source locations could be
> found<
>

you need to backtrack in the log to see where it's looking for the
server(s) and see why it can't find it/them

--

Shaun Pond


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wseifert Absent Member.
Absent Member.

Re: Could not download bundle content for Knowledge Base Fil

spond;2074339 wrote:
Wseifert,

> "None of the source locations could be
> found<
>

you need to backtrack in the log to see where it's looking for the
server(s) and see why it can't find it/them

--

Shaun Pond


Shaun,

there is no other message in the log file as i posted. I copy below the first sequence I found in the zmd-message.log:

[ERROR] [01/25/2011 12:47:58.766] [1652] [ZenworksWindowsService] [30] [] [BundleManager] [ActionMan.CouldNotLocateServer] [Bundle-Inhalt für Knowledge Base Files (3.6.A.22.16) konnte nicht heruntergeladen werden, da kein ZENworks-Server gefunden wurde.] [] [9e752b3ba688def44a8bd25f9766714f]
[ERROR] [01/25/2011 12:48:01.534] [1652] [ZenworksWindowsService] [13] [AK111246] [ZMD] [Object of type Novell.Zenworks.ActionManager.ActionProgress cannot be serialized] [Zenworks.ActionManager.ActionProgress cannot be serialized] [] []
[DEBUG] [01/25/2011 12:48:04.343] [1652] [ZenworksWindowsService] [4] [] [ZenCache] [] [(Thread 4) Call to PutFile threw an exception: "Es konnten keine Quellspeicherorte gefunden werden."
bei Novell.Zenworks.Cache.FileCache.CopyFile(FileCacheEntry entry, Progress progress, PutFileOptions options)
bei Novell.Zenworks.Cache.FileCache.Put(FileCacheEntry file, Progress progress, PutFileOptions options)
bei Novell.Zenworks.Cache.ZenCache.PutFile(FileCacheEntry file, Progress progress, PutFileOptions options)] [] []

Werner
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shaunpond Absent Member.
Absent Member.

Re: Could not download bundle content for Knowledge Base Files

Wseifert,

no other messages whatsoever in the log file? Log is set to debug level
I presume?

--

Shaun Pond


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