dchunt Absent Member.
Absent Member.
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Could not find a handler for remote management policy

(Single primary ZENworks 11.4.3 appliance)

Occasionally on different WS I will get an error like the following:

Device Alias: MyPC
Device IP Address: w.x.y.z
Warning: [12/21/16 11:30:57 AM] ActionManager ActionMan.HandlerNotFound Could not find a Handler associated with the following type: remote management policy.

I will see the error a couple times in a row for the same WS.

What does this mean?

Thanks,

Dan
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5 Replies
AutomaticReply Absent Member.
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Re: Could not find a handler for remote management policy

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Anonymous_User Absent Member.
Absent Member.

Re: Could not find a handler for remote management policy

I often see this also.

"dchunt" wrote in message news:dchunt.7r36rc@no-mx.forums.microfocus.com...


(Single primary ZENworks 11.4.3 appliance)

Occasionally on different WS I will get an error like the following:

-Device Alias: MyPC
Device IP Address: w.x.y.z
Warning: [12/21/16 11:30:57 AM] ActionManager ActionMan.HandlerNotFound
Could not find a Handler associated with the following type: remote
management policy.
-
I will see the error a couple times in a row for the same WS.

What does this mean?

Thanks,

Dan


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Micro Focus Expert
Micro Focus Expert

Re: Could not find a handler for remote management policy

Not a known issue, though a similar issue was seen with the FDE handler that was a cosmetic timing error that would clear as soon as the agent was fully up.
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dchunt Absent Member.
Absent Member.

Re: Could not find a handler for remote management policy

(ZCM 11.4.3 appliance, single primary)

I still see the message about the remote management policy periodically on some WS. Here is an example. I first get a series of warnings reported to the Primary, then I get errors.

Device Alias: TestWS
Device IP Address: w.x.y.z
Warning: [2/1/17 11:14:42 AM] ActionManager ActionMan.HandlerNotFound Could not find a Handler associated with the following type: remote management policy.

Device Alias: TestWS
Device IP Address: w.x.y.z
Warning: [2/1/17 11:14:42 AM] ActionManager ActionMan.ActionContinueOnFailure The action remote management policy (ID:remote management policy) failed due to the reason : Could not find a Handler associated with the following type: remote management policy., however the action is set to continue on failure.

Device Alias: TestWS
Device IP Address: w.x.y.z
Warning: [2/1/17 11:14:42 AM] ActionManager ActionMan.HandlerNotFound Could not find a Handler associated with the following type: remote management policy.

Device Alias: TestWS
Device IP Address: w.x.y.z
Warning: [2/1/17 11:14:42 AM] ActionManager ActionMan.ActionContinueOnFailure The action remote management policy (ID:remote management policy) failed due to the reason : Could not find a Handler associated with the following type: remote management policy., however the action is set to continue on failure.

Device Alias: TestWS
Device IP Address: w.x.y.z
Error: [2/1/17 11:14:42 AM] PolicyManager ActionMan.HandlerNotFound Could not find a Handler associated with the following type: remote management policy.

Device Alias: TestWS
Device IP Address: w.x.y.z
Error: [2/1/17 11:14:42 AM] PolicyManager ActionMan.HandlerNotFound Could not find a Handler associated with the following type: remote management policy.


How do investigate this? How do I see if there is a Handler associated with the remote management policy? Where do I look?

If this is a cosmetic timing error, then later there should be a handler for the remote management policy? Is there a way to check this?

Are there other logs that would show more information?

Thanks,

Dan
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davidkrotil Super Contributor.
Super Contributor.

Re: Could not find a handler for remote management policy

Same problem here on couple workstations. Will open SR.
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