jwebb1 Absent Member.
Absent Member.
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Error viewing bundle status

When I try to refresh the status of a bundle to check on the deployment I get "The bundle status is currently not available because an error has occurred during ZENworks data migration. To troubleshoot the issue, see loader-messages.log or contact Novell Support (http://www.novell.com/support)."

This error is from a ZCM 11 SP1 system. Three primary servers are Windows Server 2008 R2 and 1 is SLES 11 SP1 x32. The error occurs regardless of which primary server is used. The zone has been upgraded from ZCM 10.2 throught all of the versions until 11 SP1.

Also, the bundles that are receiving this error were not migrated from ZDM7.

Here is the last entries in loader-messages.log

[DEBUG] [10/5/11 1:48:57 PM] [] [Loader.Status Storer Module] [] [Processing Status_5f3511b7ae2f004c90a613f53324d14b_1317836906640.xml] [] []
[DEBUG] [10/5/11 1:48:57 PM] [] [Loader.Status Storer Module] [] [Error reading ObjectInfo Exception: com.novell.zenworks.datamodel.exceptions.InternalDataModelException: An exception ocuured while selecting ObjectInfos] [] []
[DEBUG] [10/5/11 1:49:10 PM] [] [Loader.Status Storer Module] [] [Failed directory size:10.0 MB] [] []
[DEBUG] [10/5/11 1:49:10 PM] [] [Loader.Status Storer Module] [] [deleting oldest file from failed directory:Status_76fd8f9f16a27e4494fe08c212aba69c_1316620551000.xml] [] []
[DEBUG] [10/5/11 1:49:10 PM] [] [Loader.Status Storer Module] [] [Moved Status_5f3511b7ae2f004c90a613f53324d14b_1317836906640.xml to failed directory.] [] []
[DEBUG] [10/5/11 1:52:41 PM] [] [Loader.Status Storer Module] [] [Processing Status_a1a3edf70df3ef4dac44629f82db8f27_1317837156875.xml] [] []

Jim Webb
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6 Replies
Tessnow Absent Member.
Absent Member.

Re: Error viewing bundle status

jwebb;2143919 wrote:
"The bundle status is currently not available because an error has occurred during ZENworks data migration. To troubleshoot the issue, see loader-messages.log or contact Novell Support (http://www.novell.com/support)."


Same problem here (not only for bundles, for policys also).
By now no solution found.

Frank
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Tessnow Absent Member.
Absent Member.

Re: Error viewing bundle status

Novell solved the problem today.
In our case Novell Support creates the table "StatusMask". That table was missing in the DB after the SP1 update.

Frank
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alexsommer Absent Member.
Absent Member.

Re: Error viewing bundle status

Hell,

could you please tell me, what properties the table "StatusMask" have?

Best regards,

alex
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matthew_baranow Absent Member.
Absent Member.

Re: Error viewing bundle status

We are experiencing the same error when viewing both Policy & Bundle Status information. It also, appears we are missing the same table "StatusMask" as previously mentioned. Does anyone know what the properties values are for this table? We have just upgraded to ZCM 11.1a and just discovered this posting.

StatusMask

We do run two Zones, and we are only seeing the problem in one of the Zone. We did check comparisons on both databases and we do not have any tables in either databases called "StatusMask".

Thanks!
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Micro Focus Expert
Micro Focus Expert

Re: Error viewing bundle status

I would recommend by starting with a ZENworks Diagnostic Report (ZDC)
and seeing what errors it finds.

http://download.novell.com/Download?buildid=IuWRC-qliTo~

On 1/17/2012 1:56 PM, matthew baranowski wrote:
>
> We are experiencing the same error when viewing both Policy& Bundle
> Status information. It also, appears we are missing the same table
> "StatusMask" as previously mentioned. Does anyone know what the
> properties values are for this table? We have just upgraded to ZCM 11.1a
> and just discovered this posting.
>
> StatusMask
>
> We do run two Zones, and we are only seeing the problem in one of the
> Zone. We did check comparisons on both databases and we do not have any
> tables in either databases called "StatusMask".
>
> Thanks!
>
>



--
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Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
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matthew_baranow Absent Member.
Absent Member.

Re: Error viewing bundle status

It appears we have no errors with "Database Verifier", and "Zenworks Content Verifier" also check ok. However when ZDC check File verification we have several errors (see below). All exisiting files are in a consistent state.

ZENworks File Verifier
Following required files are missing.
Severity Description
ERROR Missing file:C:\Windows\System32\dfmirage.dll
ERROR Missing file:C:\Windows\System32\drivers\dfmirage.sys
ERROR Missing file:$PROGRAM\Novell\CASA\Bin\lcredmgr.dll
ERROR Missing file:$PROGRAM\Novell\CASA\etc\auth\mechanisms\Krb5Authenticate.conf
ERROR Missing file:$PROGRAM\Novell\CASA\etc\auth\mechanisms\PwdAuthenticate.conf
ERROR Missing file:$PROGRAM\Novell\CASA\etc\auth\mechanisms\ZcmScardAuthenticate.conf
ERROR Missing file:$PROGRAM\Novell\CASA\lib\casa_authtoken.dll
ERROR Missing file:$PROGRAM\Novell\CASA\lib\krb5mech.dll
ERROR Missing file:$PROGRAM\Novell\CASA\lib\pwmech.dll
ERROR Missing file:$PROGRAM\Novell\CASA\lib\zcmscardmech.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\bin\XmlSerializers\PatchModule.XmlSerializers.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\bin\modules\PatchModule.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\conf\resources\PatchModule.conf
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_de.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_es.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_fr.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_it.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_ja.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_pt.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_zh_CN.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\lang\PatchModule_zh_TW.dll
ERROR Missing file:C:\Program Files (x86)\Novell\ZENworks\zpm\snoozeList.xml
ERROR Missing file:$PROGRAM\Novell\CASA\etc\auth\client.conf
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