NovAlf Outstanding Contributor.
Outstanding Contributor.
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Explorer.exe crash after removing 10.3 agent from device

Hi!
I am about to move from ZCM 10.3 to 11.2, separated networks, so no upgrade etc. stuff. I thought after I put old 10.3 computer to new network is a good idea to uninstall (locally, no other choice as old 10.3 server is not accessible) 10.3 agent from network before I'll add it to 11.2 server. After I removed agent and restarted ... after login explorer.exe start to crash, just once after login. Same happen if I (before removing) just disabled ZCM agent service on desktop.
Any ideas why this crash could happen? No lines in events. Ahjaa, Windows XP SP3 computer. Novell Client still installed and I need to keep it.
More thanks, Alar.
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4 Replies
shaunpond Absent Member.
Absent Member.

Re: Explorer.exe crash after removing 10.3 agent from device

NovAlf,

why remove the agent? All you need to do is unregister...

--

Shaun Pond


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NovAlf Outstanding Contributor.
Outstanding Contributor.

Re: Explorer.exe crash after removing 10.3 agent from device

Hi and thanks!
Yes, You mentioned this in another thread, but ... when old agent is present and I will install the new one ... I thought could be issues!?
More thanks, Alar.
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shaunpond Absent Member.
Absent Member.

Re: Explorer.exe crash after removing 10.3 agent from device

NovAlf,

don't install, upgrade... register the device to the new zone then
deploy the system update, that's the easiest

--

Shaun Pond


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NovAlf Outstanding Contributor.
Outstanding Contributor.

Re: Explorer.exe crash after removing 10.3 agent from device

Hi and thanks!
Well, I'll keep that in mind with other devices, have a few hundreds to move, but this first (old) one is done ... and now in brand new (mostly empty) ZCM 11.2 and looking good! 😃
Probably I can use this one for Windows proxy and other devices just via Deployment.
More thanks, Alar.
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