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gauthmat
New Member.
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Freeze to welcome to grub screen

In Zenworks 2017 with Dell 7010 UEFI mode during the PXE boot we're freezing at the welcome to grub screen.
If we're using USB key this is the same result.

Other models are sometimes freezing at the same place.


Any idea?
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13 Replies
jhurley Absent Member.
Absent Member.

Re: Freeze to welcome to grub screen

gauthmat;2475314 wrote:
In Zenworks 2017 with Dell 7010 UEFI mode during the PXE boot we're freezing at the welcome to grub screen.
If we're using USB key this is the same result.

Other models are sometimes freezing at the same place.


Any idea?


Try the latest imaging driver update for your imaging server.
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gauthmat
New Member.

Re: Freeze to welcome to grub screen

We already installed the latest version and i think our issue begins at this moment.
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Micro Focus Expert
Micro Focus Expert

Re: Freeze to welcome to grub screen

I would suggest an SR.

However, a major imaging update is expected in March, that looks like it will resolve quite a few similar issues.
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wmsupport Absent Member.
Absent Member.

Re: Freeze to welcome to grub screen

We have a similar issue on a new HP 800 G3 Mini. First it would not PXE so we updated the BIOS and that solved that problem however it is stuck after downloading efi/x86_64/initrd
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Micro Focus Expert
Micro Focus Expert

Re: Freeze to welcome to grub screen

Hoping for an Imaging update next month that will fix many GRUB issues.
HP devices seem to be the most problematic with the current Linux Kernel for whatever reason....
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sveld1 Absent Member.
Absent Member.

Re: Freeze to welcome to grub screen

Mnn they do not, we've still issues with HP devices.

Best regards, Sebastiaan Veld If you find this post helpful and are logged into the web interface, show your appreciation and click on the star below...
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gauthmat
New Member.

Re: Freeze to welcome to grub screen

Just updated to the lastest imaiging driver and same thing here, we're freezing to welcome to grub.
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nuborgh Super Contributor.
Super Contributor.

Re: Freeze to welcome to grub screen

gauthmat;2478016 wrote:
Just updated to the lastest imaiging driver and same thing here, we're freezing to welcome to grub.

did you try this?
https://www.novell.com/support/kb/doc.php?id=7012606
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gauthmat
New Member.

Re: Freeze to welcome to grub screen

This is not working 😞
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Micro Focus Expert
Micro Focus Expert

Re: Freeze to welcome to grub screen

Dev does have a post March Update that appears to be fixing the Grub issue on more HP devices that would be available from support....
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gauthmat
New Member.

Re: Freeze to welcome to grub screen

We will open a SR...

Thanks
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mimark80 Absent Member.
Absent Member.

Re: Freeze to welcome to grub screen

gauthmat;2478120 wrote:
We will open a SR...

Thanks


Is there asolution so far? thanks in advice 🙂
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Micro Focus Expert
Micro Focus Expert

Re: Freeze to welcome to grub screen

There is a new August Imaging Update....
I would recommend trying that prior to opening an SR.

It has some important updates in this area...........
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