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micgra Absent Member.
Absent Member.
1123 views

Grant right to uninstall Agent

Hello,

How to grant right to helpdesk to uninstall agent on devices (by using add/remove programm)?
When they try they get a message that say sometings like "you are not superadministrator"

Thks
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2 Replies
jwebb1 Absent Member.
Absent Member.

Re: Grant right to uninstall Agent

I would like to know the same thing!

Jim
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spencapl Absent Member.
Absent Member.

Re: Grant right to uninstall Agent

Hi

In ZCC web console find the device, go to the agent settings page under settings and in there you can allow the uninstalling of the agent. This will then allow the admin to uninstall the agent and either remove it from the zone if they have enough rights or perform a local uninstall of the agent.

Check section 24.4 - Novell Documentation

Hope that helps and is the setting you are after.

Thanks

Spencer
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