youngjforge
New Member.
2791 views

Hardware Rule - no work to do

Have a recent problem cropping up with our imaging 11.2.3 environment when imaging via Hardware Rule. Able to image this way in the past without issue and no changes/updates/upgrades to the server I'm aware of. Our hardware rules are valid and enabled (via BIOS Asset Tag) are producing a No Work To Do result. Used zisedit -r and -c to clear before imaging. Any advice would be greatly appreciated.
Labels (2)
0 Likes
24 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

If I had to guess, the Device already exists in the ZCC.
In such a case, hardware rules will not apply by default.

You can try tweaking the behavior here..........
http://www.novell.com/support/kb/doc.php?id=7008848

You may also want to look at the imaging logs to verify what the device
is reporting for hardware to make sure it matches if the other TID does
not help.

http://www.novell.com/support/kb/doc.php?id=3418069


On 4/15/2014 4:16 PM, youngjforge wrote:
>
> Have a recent problem cropping up with our imaging 11.2.3 environment
> when imaging via Hardware Rule. Able to image this way in the past
> without issue and no changes/updates/upgrades to the server I'm aware
> of. Our hardware rules are valid and enabled (via BIOS Asset Tag) are
> producing a No Work To Do result. Used zisedit -r and -c to clear
> before imaging. Any advice would be greatly appreciated.
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
0 Likes
mark75081 Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

youngjforge;2315620 wrote:
Have a recent problem cropping up with our imaging 11.2.3 environment when imaging via Hardware Rule. Able to image this way in the past without issue and no changes/updates/upgrades to the server I'm aware of. Our hardware rules are valid and enabled (via BIOS Asset Tag) are producing a No Work To Do result. Used zisedit -r and -c to clear before imaging. Any advice would be greatly appreciated.


Remove the old device from server. give a sec and roll it agian. Removing it from the computer alone does nothing. or unregister it instead of zac -r -c
0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

Turns out we have an active ZFD 7 environment where these units lived. They'd already been deleted at ConsoleOne which is probably not best methodology. Is there a way I can ensure of their complete absence at the old ZFD server? I'm thinking I would even down that server just to test for its interference.
0 Likes
shaunpond Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

Youngjforge,

make sure pdhcp isn't running on that server - if you have a mixed
environment, did you have " Server Referral List" in configuration > >
device management > preboot services set?

--

Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional


0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

I have pdhcp unloaded, but funny thing I no longer see my former Referral List entry to it. Used to be there and didn't purposely delete it. Regardless, do I want that entry in place for this purpose/issue?
0 Likes
shaunpond Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

Youngjforge,

no, you don't want a referral entry, otherwise ZCM will try to have
over to that server if it sees that the device is a ZDM one

--

Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional


0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

Tried Craig's first advice of http://www.novell.com/support/kb/doc.php?id=7008848 to no avail.
0 Likes
shaunpond Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

Youngjforge,

when you boot to PXE, do you see the IP address of the ZCM server? If
you go to maintenance mode, do you see the ZDM7 menu or the ZCM one?

--

Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

Pull up the Imaging Logs as well.
http://www.novell.com/support/kb/doc.php?id=3418069

Does the Imaging Server that you expect show entries in the log?
Is the Hardware Reported as expected in the log?

On 4/19/2014 3:56 AM, Shaun Pond wrote:
> Youngjforge,
>
> when you boot to PXE, do you see the IP address of the ZCM server? If
> you go to maintenance mode, do you see the ZDM7 menu or the ZCM one?
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

Can you help me out with which log the Hardware (Rule) status should appear?
0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

Disregard last; think I found my log. Apparently there is in fact 'work to do' based on Tree ID and Job ID in the novell-pbserv.log. Also, there is the proper BiosAssetTag line-item which is what my Hardware Rule is based on. Lastly, there is no ISD ZEN Identity info:

"No DN"
"Not a Member of this cell"

Not sure what I should be seeing here, but not achieving a successful image based on a legitimate Hardware Rule.
0 Likes
youngjforge
New Member.

Re: Hardware Rule - no work to do

sorry Shaun, didn't see this before. Definitely seeing ZCM server and workstation is getting proper IP and ZCM menu. Can you please take a look a my log description/response to Craig and advise? I'll post the log if you'd prefer.
0 Likes
mark75081 Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

ZFD 7 wow. Shaunpond seems to know his stuff. I'd follow his advice.
0 Likes
shaunpond Absent Member.
Absent Member.

Re: Hardware Rule - no work to do

Mark7508,

I'm an old man, that's how 🙂

--

Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional


0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.