Anonymous_User Absent Member.
Absent Member.
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How to reinstall Zenworks Agent

Hello NG

I have a problem with a workstation. Zenworks Configuartion Management can`t
install the Zenworks Agent because it says, that the agend is still
installed. But on the workstation it doesn`t run. On the Add/remove Program
menu, the Agent is not present. How can i delete the Agent manually on the
workstation? Which registry and file section have I to clear?
I have no chances to reinstall the Agent.

Thanks in advance for your help.


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jaredljennings Absent Member.
Absent Member.

Re: How to reinstall Zenworks Agent

Ramon Lustrati,

> But on the workstation it doesn`t run. On the Add/remove Program
> menu, the Agent is not present. How can i delete the Agent manually
> on the workstation? Which registry and file section have I to clear?
> I have no chances to reinstall the Agent.


Does the hklm\software\novell\zenworks key exist?

Does "C:\windows\novell\zenworks\bin\ZENPreAgent.InstallErr" contain
useful information?

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: How to reinstall Zenworks Agent

Yes, both are present, but the ZenPreAgent doesent work on this machine.
The service doesn' t run and the Zen Icon on the tray doesn't appear.

In the attachement you will find the logfile....

Ramon

"Jared Jennings" <jaredjennings@no-mx.forums.novell.com> schrieb im
Newsbeitrag news:9A98j.8983$k06.7791@kovat.provo.novell.com...
> Ramon Lustrati,
>
>> But on the workstation it doesn`t run. On the Add/remove Program
>> menu, the Agent is not present. How can i delete the Agent manually
>> on the workstation? Which registry and file section have I to clear?
>> I have no chances to reinstall the Agent.

>
> Does the hklm\software\novell\zenworks key exist?
>
> Does "C:\windows\novell\zenworks\bin\ZENPreAgent.InstallErr" contain
> useful information?
>
> --
> Jared Jennings - Data Technique, Inc.
> Novell Support Forums Sysop
> My Blog and Wiki with Tips, Tricks, and Tutorials
> http://jaredjennings.org





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