Anonymous_User Absent Member.
Absent Member.
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Inconsistent information listed

When I go into Network Discovery | Device List | All Types | List All or
Window types
it will show a list with IP addresses. Not much information shown on
this page, ie: no User, Name or Product = Unknown. Except for the ZAM
server it will show the User and display the Product Name = System type.
When I click on a known IP address it will show Asset Information, not
much detail on this page. No User.
But when I click on the Asset Mgmt Client _7.50.0011_ it will show great
detail with User, the type of System (Dell OptiPlex GX270).

Wondering why the User or Name doesn't show up on the List All or
Windows screen or the Asset Information screen.

Thank you
Frank
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7 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

Frank Cianci,

>When I go into Network Discovery | Device List | All Types | List All or
>Window types
>it will show a list with IP addresses. Not much information shown on this
>page, ie: no User, Name or Product = Unknown. Except for the ZAM server
>it will show the User and display the Product Name = System type.
>When I click on a known IP address it will show Asset Information, not
>much detail on this page. No User.
>But when I click on the Asset Mgmt Client _7.50.0011_ it will show great
>detail with User, the type of System (Dell OptiPlex GX270).


Would you mind sending a couple screen shots to jaredljennings at gmail
dot com

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

Did you receive my email with attached screen shots?

Jared Jennings wrote:
> Frank Cianci,
>
>> When I go into Network Discovery | Device List | All Types | List All
>> or Window types
>> it will show a list with IP addresses. Not much information shown on
>> this page, ie: no User, Name or Product = Unknown. Except for the
>> ZAM server it will show the User and display the Product Name = System
>> type.
>> When I click on a known IP address it will show Asset Information, not
>> much detail on this page. No User.
>> But when I click on the Asset Mgmt Client _7.50.0011_ it will show
>> great detail with User, the type of System (Dell OptiPlex GX270).

>
> Would you mind sending a couple screen shots to jaredljennings at gmail
> dot com
>

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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

Frank T Cianci,

>When I go into Network Discovery | Device List | All Types | List All or
>Window types


Ahh yes, I did. Sorry for the delay.
Comparing your results to mine, I have this conclusion.

When the network discovery was performed, the machines that you see in the
results, did not have the ZAM client installed. Later, the client was
installed which provides you with the full details if you drill far enough
down. Because at that point, you are looking at inventory results and not
discovery results.

So, if you want the network discovery information to be fully populated,
re-run a network discovery task and those values should populate.

Granted, a firewall on the workstations or between the Task Server and the
workstation, could cause the discovery results to not be complete as you
see now.

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

No worry.
Well, I have 5 network discoveries set to run every Mon, Wed & Fri at 5
different times for my 5 different branch subnets.
Firewalls are down on the workstations.
Should I delete some items out of network discovery then let it rediscover?
Thank you

Jared Jennings wrote:
> Frank T Cianci,
>
>> When I go into Network Discovery | Device List | All Types | List
>> All or Window types

>
> Ahh yes, I did. Sorry for the delay.
> Comparing your results to mine, I have this conclusion.
>
> When the network discovery was performed, the machines that you see in
> the results, did not have the ZAM client installed. Later, the client
> was installed which provides you with the full details if you drill
> far enough down. Because at that point, you are looking at inventory
> results and not discovery results.
>
> So, if you want the network discovery information to be fully
> populated, re-run a network discovery task and those values should
> populate.
>
> Granted, a firewall on the workstations or between the Task Server and
> the workstation, could cause the discovery results to not be complete
> as you see now.
>

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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

Frank Cianci,

>Should I delete some items out of network discovery then let it rediscover?


Sounds like a good idea to me. Unless someone else knows of something
better.

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

No, that didn't seem to do it either.

Jared Jennings wrote:
> Frank Cianci,
>
>> Should I delete some items out of network discovery then let it
>> rediscover?

>
> Sounds like a good idea to me. Unless someone else knows of something
> better.
>

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Anonymous_User Absent Member.
Absent Member.

Re: Inconsistent information listed

Frank Cianci,

>No, that didn't seem to do it either.


Could you send me the taskservercore log after a network discovery is done?

jaredljennings at gmail dot com

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
0 Likes
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