mdstewar Absent Member.
Absent Member.
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Is there a way to jumpstart or fast-track the system update on client computers?

I created a staging group which included my one ZCM 10.0.1 server and
one workstation. My ZCM 10.0.1 server downloaded, synched, and bundled
the 10.0.2 update. I authorized the update and selected the Advance
Through Stages Automatically option. The server and workstation updated
after a short period of time. I have 70 registered workstations. Within
about an hour, all of the workstations were updated. I thought that was
way cool!

However, I had 20 workstations with Deep Freeze installed. The client
updated, but afer the workstations were restarted, the client was
reverted to version 10.0.1. I hoped the workstations would receive the
update again after I "thawed" them in Deep Freeze.

After waiting about 3 hours, 3 of the 20 updated. It's been over 24
hours and the 17 remaining workstations have not updated to 10.0.2. I
have no idea what to look for on the server to indicate what's going
wrong. Any ideas? Is there something I can do to jumpstart this process
again and get them to update faster?

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3 Replies
jaredljennings Absent Member.
Absent Member.

Re: Is there a way to jumpstart or fast-track the system update on client computers?

Michael Stewart,

>After waiting about 3 hours, 3 of the 20 updated. It's been over 24
>hours and the 17 remaining workstations have not updated to 10.0.2. I
>have no idea what to look for on the server to indicate what's going
>wrong. Any ideas? Is there something I can do to jumpstart this process
>again and get them to update faster?


As I read your post, I was expecting a 100% success story. I was all
excited.

Is anything reported in zmd-messages.log on the problem workstations?

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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mdstewar Absent Member.
Absent Member.

Re: Is there a way to jumpstart or fast-track the system update on client computers?

I don't see any [ERROR] listings in the log and I don't
have any way to interpret most of what's in the log. I'd attach a
zipped copy of the latest log, but it's 176 MB and exceeds the forum's
file size limit. Does Novell have some kind of guide to these logs that
might define and/or explain the most common entries or tips for what to
look out for?
--


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jaredljennings Absent Member.
Absent Member.

Re: Is there a way to jumpstart or fast-track the system update on client computers?

Michael Stewart,

>Does Novell have some kind of guide to these logs that
>might define and/or explain the most common entries or tips for what to
>look out for?


I don't think so, as I haven't even seen one. I would delete the local
workstation log, reboot and start from there.

You may also try deleting the local App Cache on the workstation,
rebooting and watching logs and results. "C:\Program
Files\Novell\ZENworks\cache"

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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