akeaveney Absent Member.
Absent Member.
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Local Product / ZAM Knowledge Base Problem

Hi

We have an issue trying to get a custom application we use in our organisation to appear in workstation scans for reporting.

We followed instructions to create it as a Local Product and this showed up creating reports, but no installations were found on any workstations. Thinking it might have been created incorrectly, we deleted the product and attempted another scan to recreate it again, but the files are now no longer found.

We don't know if this is because it is now in the ZAM Knowledge base. Is there any way to remove these files from the Knowledge base or to try restore an older version from backup to start again?

Many thanks in advance,
Ant
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Anonymous_User Absent Member.
Absent Member.

Re: Local Product / ZAM Knowledge Base Problem

akeaveney,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://forums.novell.com/

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