ktm_2000 Absent Member.
Absent Member.
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Managing Bundles / error messages - how to weed out the junk

Hi All,

I look in on my ZCM console and steadily watch the numbers of bundles with errors rise....... When I look at the "errors" I see items that I really don't care about like could not complete because another install was running and user cancelled the install. I do want to see which apps are not going out well and fix any potential problems so....

1. Is there a way to exclude certain error messages?

2. Is there a way to get a list of apps by how many error messages they have had (sorted Highest First)
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Anonymous_User Absent Member.
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Re: Managing Bundles / error messages - how to weed out the junk

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Popopinsel Absent Member.
Absent Member.

Re: Managing Bundles / error messages - how to weed out the

I'd like to see a way to exclude minor error messages like "reboot pending" or "no user session available" as well. It's a time consuming process going through all the "faulting" bundles every morning... -.-
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Obiwan1 Absent Member.
Absent Member.

Re: Managing Bundles / error messages - how to weed out the

I Agree - I would like to suppress the "Display message action"-warnings...(means nothing but there's no user logged in...:))

However - in the past I used to check the "faulty" bundles and policies, actually I do a faster cleanup using the system information tab having all messages: As there's a filter available now it's pretty quick to find and delete these messages.

Dirk
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jdofaz Absent Member.
Absent Member.

Re: Managing Bundles / error messages - how to weed out the

I deleted everything from the system message log that was dated before today. It's 1pm and there are over 8,000 error messages in the log. There are legit error messages in the log but there are a sea of useless error messages like:

The action [NULL] (ID:dlu policy) failed due to the reason : dlu policy, however the action is set to continue on failure.


So nothing happened because of the reason dlu policy. Yeah, that is helpful in so many ways.

or how about

Failed to process action: Object reference not set to an instance of an object.


What the hell does that mean? 99% of the time if I look at the workstation that generated the error the bundle shows as successfully installed and when I remote control the device it did install fine.

I have found the error log to be entirely useless and I look for failures listed under bundle status when looking for failed installs.
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bkeadle Absent Member.
Absent Member.

Re: Managing Bundles / error messages - how to weed out the

AMEN! I found this thread looking for information about "object reference not set to an instance of an object".

I heard that there will be some development efforts with regards to making the logging more useful to troubleshooting. There is just too much meaningless logging, that *actual* errors that should be addressed get drowned out by inconsequential "errors". Being able to filter out the plethora of "error" messages that aren't actually errors, so that the Message Summary dashboard would actually be useful would be huge.
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nop19832 Absent Member.
Absent Member.

Re: Managing Bundles / error messages - how to weed out the junk

bkeadle,

>
> AMEN! I found this thread looking for information about "object
> reference not set to an instance of an object".
>
> I heard that there will be some development efforts with regards to
> making the logging more useful to troubleshooting. There is just too
> much meaningless logging, that actual errors that should be addressed
> get drowned out by inconsequential "errors". Being able to filter out
> the plethora of "error" messages that aren't actually errors, so that
> the Message Summary dashboard would actually be useful would be huge.


Yes... but for now I think the only way is to change which
error/warning the agent should send to your servers. Did you try that?

--

Niels Poulsen

Novell Knowledge Partner

-------------------------------
A TRUE RED DEVIL

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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