landrich Trusted Contributor.
Trusted Contributor.

No automatic userlogin on 3 Workstations


I have a new probleme, we start to deploy the Zenworks agent 17.3 to the workstations, for now we deployed 25 workstation, and 3 of theme now don´t login the users on windows login.

So every day the users give us a call and we must show them how to login in zenworks agent, because they need user specific items, wich only shows up, wehen they logged in to Zenworks. Must i reinstall the agent and install them again, or is there a better way for this probleme?
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Micro Focus Expert
Micro Focus Expert

Re: No automatic userlogin on 3 Workstations

Try Uninstalling the User Spoke and Reinstalling the User Spoke. (Agent Properties on the Device Object In the ZCC....Refresh and Reboot uninstall and reinstall recommended...)

Most likely related to https://support.microfocus.com/kb/doc.php?id=7022478
The OS Upgrade removes and reinstalls 3rd party related credential providers....or is supposed to...but Windows seems to fail sometimes in this process.....

Reinstalling the MSI listed on the TID may help. (Version# of MSI depends on your ZCM Version...)
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