nop19832 Absent Member.
Absent Member.
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Notifications of "Install Patches" keeps popping up.

After I deployed a patch, I keep on getting the pop up saying "Install Patches". All it says is "To install" and I can select "OK" or wait for 120 sec. until it will proceed.
BUT, I don't have any undeployed patches on my computer and the patch I just deployed are installed. But it keeps popping up.

I also tried to remove all patches from my computer, through Patch Management, but it still shows...

So, what to do now? Could it be a problem with the way I configured the deployment?

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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shaunpond Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

Nop1983,

do you see any patch bundles in the z-icon on the machine?

--

Shaun Pond


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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

spond,

Well I can see one Patch, it's non-effective, available and set to run-once. Other than that I don't see any on my computer...

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

spond,

Now, I removed all patches assigned to the device. Cleared the cache, rebooted etc. But the pop up is still showing.

This is what's written in the log:

[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: PopupMessage] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: There are important patches that need to be applied to your device. Click here to install patches now.] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: AllowCancel] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: DialogTimeout] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: 120] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: ShowSnooze] [] []
[DEBUG] [03/08/2012 08:05:04.990] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: NotifyUser] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: IsRebootDialog] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: UseSystemVariables] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: SuppressReboot] [] []
[DEBUG] [03/08/2012 08:05:04.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []
[DEBUG] [03/08/2012 08:05:07.991] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: GUID] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: 072f0748f3148a1639f6399bc31d5e45] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: SnoozeTimeToLive] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: 7200] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: BeginTime] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: -8588704939349136080] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: Message] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: The download and installation of patches is ready to begin. If you require any additional information, please contact your Novell ZENworks Patch Management administrator.] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: PopupMessage] [] []
[DEBUG] [03/08/2012 08:05:07.992] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: There are important patches that need to be applied to your device. Click here to install patches now.] [] []
[DEBUG] [03/08/2012 08:05:07.993] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: AllowCancel] [] []
[DEBUG] [03/08/2012 08:05:07.993] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:07.993] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: DialogTimeout] [] []
[DEBUG] [03/08/2012 08:05:07.993] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: 120] [] []
[DEBUG] [03/08/2012 08:05:07.993] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: ShowSnooze] [] []
[DEBUG] [03/08/2012 08:05:07.994] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:07.994] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: NotifyUser] [] []
[DEBUG] [03/08/2012 08:05:07.994] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: True] [] []
[DEBUG] [03/08/2012 08:05:07.994] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: IsRebootDialog] [] []
[DEBUG] [03/08/2012 08:05:07.994] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []
[DEBUG] [03/08/2012 08:05:07.995] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: UseSystemVariables] [] []
[DEBUG] [03/08/2012 08:05:07.995] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []
[DEBUG] [03/08/2012 08:05:07.995] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Name: SuppressReboot] [] []
[DEBUG] [03/08/2012 08:05:07.995] [1452] [ZenworksWindowsService] [40] [] [Patch] [] [Element.Value: False] [] []


Do you know of this pop up?

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

Now I also tried to remove and disable the Patch Management feature, but did not help... as soon as I install and reactivate the message comes back.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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shaunpond Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

Nop1983,

have you checked for any bundles still associated to the device?

--

Shaun Pond


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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

spond,

Yes, the only bundle associated to the device, related to Patch Management are the DAU...

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shaunpond Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

Nop1983,

odd - I guess you'd better get logs for me...

--

Shaun Pond


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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

spond,

Just emailed you the log.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

I see another message to... it's not an error, but it's more some kind of a warning. It's a "Interactive Services Detection" message.
Id have read this thread: http://forums.novell.com/forums/novell/novell-product-discussion-forums/zenworks/configuration-management/zcm-11/zcm11-bundles-windows/453128-dynamic-administrator-interactive-services-detection-post2180532.html
But, this could not be the case for me, since I'm able of doing all the things mentioned in the TID, without elevated rights. UAC are not active on my computer.
I think more it could be because of the setting in the Patch (MS12-016 Security Update for Microsoft Silverlight (KB2668562)1423433922). By default it's set to install using the "Run as secure system user (Don't allow system to interact with desktop) " option.
Could this be the case, or is it something else?

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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shaunpond Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

Shaun,

take a look for snooze.xml in the zpm directory under the agent - if
there is, delete it

--

Shaun Pond


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nop19832 Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

spond,

Thanks, I'll check.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
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txlnghrn Absent Member.
Absent Member.

Re: Notifications of "Install Patches" keeps popping up.

nop1983;2180224 wrote:
After I deployed a patch, I keep on getting the pop up saying "Install Patches". All it says is "To install" and I can select "OK" or wait for 120 sec. until it will proceed.
BUT, I don't have any undeployed patches on my computer and the patch I just deployed are installed. But it keeps popping up.

I also tried to remove all patches from my computer, through Patch Management, but it still shows...

So, what to do now? Could it be a problem with the way I configured the deployment?


I'm running into this issue after my last round of patches. What should I look for to resolve this???
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Knowledge Partner
Knowledge Partner

Re: Notifications of "Install Patches" keeps popping up.

On 26/06/2014 19:46, txlnghrn wrote:

> I'm running into this issue after my last round of patches. What should
> I look for to resolve this???


Since you're responding to a thread that's more than 2 years old please
can you provide us with some more information, or at least the versions
(servers, clients, ZENworks, etc.) that are involved here.

HTH.
--
Simon
Novell Knowledge Partner

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