normand Trusted Contributor.
Trusted Contributor.
117 views

PXE server response timeout

Hi,

We have some devices (Dell Optiplex 9020 AIO) that were configured in PXE Legacy boot mode.  We changed these devices to boot in PXE UEFI mode to standardize our IT park.

If the device is shutdown then restart, PXE boot works fine.  If the same device is only rebooted, PXE is going in Server Response Timeout.

Anyone have an idea on what could be the problem ?

Thanks.

Normand

Labels (1)
0 Likes
3 Replies
Micro Focus Expert
Micro Focus Expert

Re: PXE server response timeout

I  would check for BIOS/Firmware Updates......Definitely sounds like a device issue.

Just did a few searches on the Dell Forums and seems UEFI issues are more common with that model. 

0 Likes
normand Trusted Contributor.
Trusted Contributor.

Re: PXE server response timeout

Craig,
We updated the BIOS to the lartest version (A20) and the issue stills present.
0 Likes
Micro Focus Expert
Micro Focus Expert

Re: PXE server response timeout

Probably best to post in the Dell Forum, but you may want to look at /var/opt/novell/log/zenworks/preboot/novell-zmgprebootpolicy.log

That log will tell you if the Dell 9020 is even able to get the PXE request onto the Network.

If the device's MAC address does not appear there after a reboot, then the device is not able to properly send the packet.  It could be it never tries to send or that it does not properly wait until the network is able to accept packets.

That would be useful info to Dell Support to know if it can't get the PXE Request onto the Network or if its ignoring the response.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.