gerwil1478
New Member.
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Patch Mgmt not working

Hi all
In my /var/log/zmd-messages.log file I've go lots of ..

17 Feb 2011 13:50:49 INFO WebCache Attempting to retrieve 'https://nu.novell.com/repo/$RCE/SLE10-SP3-Debuginfo-Updates/sles-10-x86_64/repodata/patch-dbgp3-MozillaFirefox-7280.xml' (try 1)
17 Feb 2011 13:50:49 INFO WebCache Forcing cached data for https://nu.novell.com/repo/$RCE/SLE10-SP3-Debuginfo-Updates/sles-10-x86_64/repodata/patch-dbgp3-MozillaFirefox-7280.xml


I reset Patch management with the magic button but now I've got nothing. Was working before.
Anyone else?
Cheers
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14 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Patch Mgmt not working

GERWIL,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
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Your Novell Product Support Forums Team
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Knowledge Partner
Knowledge Partner

Re: Patch Mgmt not working

GERWIL;2076424 wrote:
Hi all
In my /var/log/zmd-messages.log file I've go lots of ..

17 Feb 2011 13:50:49 INFO WebCache Attempting to retrieve 'https://nu.novell.com/repo/$RCE/SLE10-SP3-Debuginfo-Updates/sles-10-x86_64/repodata/patch-dbgp3-MozillaFirefox-7280.xml' (try 1)
17 Feb 2011 13:50:49 INFO WebCache Forcing cached data for https://nu.novell.com/repo/$RCE/SLE10-SP3-Debuginfo-Updates/sles-10-x86_64/repodata/patch-dbgp3-MozillaFirefox-7280.xml


I reset Patch management with the magic button but now I've got nothing. Was working before.
Anyone else?
Cheers


It seems these are Linux patches? Perhaps need to ask this in the appropriate Linux forum (this is for ZPM - Windows). Although not sure if you'll get a response there or not.
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gerwil1478
New Member.

Re: Patch Mgmt not working

OK I've got it going. 🙂

So what did I do?:confused:. Reboot, restart, relicense, renew, update now, all of the above. But in the end I think it was the expression on my face after weeks of hacking::mad:

I've still got the above messages for all sorts of updates (I'd just picked on the firefox ones). I assume the "SLE10-SP3-Debuginfo-Updates/sles-10-x86_64" or "SLES10-SP3-Updates/sles-10-x86_64" part is just because I'm using that for my ZCM server.

But the DLUs are running on devices, they in turn are asking for updates, and updates are being cached.
Must be beer o'clock.
Cheers
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sokum Absent Member.
Absent Member.

Re: Patch Mgmt not working

I would have loved to know exactly how you manage to get patch management working, I have tried the same thing you did, reboot, restart, relicense, renew and also the update now :mad: but I'm still not getting patch management to work.

Deploying PRU now, hopefully I can now gather patch requirements from devices and begin to download patches for them.

Zenworks 11 on Windows Server 2008 R2 x64:cool: MS SQL 2008 Windows XP & Windows 7 Clients
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gerwil1478
New Member.

Re: Patch Mgmt not working

Check your certificates have not expired.
Cheers
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sokum Absent Member.
Absent Member.

Re: Patch Mgmt not working

I have checked the "Patch Management License" and it will not expre until August 31/11


Under subscription Service:
########################################################

Start the Subscription Service
Last Subscription Poll 4/11/11 8:00 PM
Subscription Replication Status Resetting
Subscription Host novell.patchlink.com
Subscription Communication Interval(Every Day at) : 20:00

Type Status Start Date End Date Duration Successful Error Detail (if any)
Licenses Complete 4/11/11 9:49 AM 4/11/11 9:49 AM 00:00:00 true
Bundles Complete 4/12/11 8:05 AM 4/12/11 8:05 AM 00:00:00 true
Patches Resetting 4/11/11 8:00 PM 4/12/11 8:09 AM 12:09:32 false
########################################################
Any thoughts?

Zenworks 11 on Windows Server 2008 R2 x64:cool: MS SQL 2008 Windows XP & Windows 7 Clients
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gerwil1478
New Member.

Re: Patch Mgmt not working

Sorry I meant server certificates.
BTW my certificate says active but no expiration date. When you go into it, it reports ***60 day trial version*** and an expiration of 30/4/12!
I read somewhere that this is cosmetic.
Cheers
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floort Absent Member.
Absent Member.

Re: Patch Mgmt not working

About the expiration 60 day trial That's correct,it's a cosmetic bug.


GERWIL;2096711 wrote:
Sorry I meant server certificates.
BTW my certificate says active but no expiration date. When you go into it, it reports ***60 day trial version*** and an expiration of 30/4/12!
I read somewhere that this is cosmetic.
Cheers
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sokum Absent Member.
Absent Member.

Re: Patch Mgmt not working

Yes, cosmetic or not patch management is not working. I have open an SR will see what Novell Tech Support says...they don't seem to be too eager to solve my problem however, it's been over 2 days now without a call back.:mad:

Zenworks 11 on Windows Server 2008 R2 x64:cool: MS SQL 2008 Windows XP & Windows 7 Clients
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shaunpond Absent Member.
Absent Member.

Re: Patch Mgmt not working

Sokum,

what's the SR number? It's always possible that the person who has your
call was one of those laid off this week...

--

Shaun Pond


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sokum Absent Member.
Absent Member.

Re: Patch Mgmt not working

spond;2102513 wrote:
Sokum,

what's the SR number? It's always possible that the person who has your
call was one of those laid off this week...

--

Shaun Pond


Hay Shaun...glad to see you still monitoring the forum 🙂

SR: 10691973151
I called this morning and the person who picked up the phone said the support person has not arrived yet...still waiting.

Zenworks 11 on Windows Server 2008 R2 x64:cool: MS SQL 2008 Windows XP & Windows 7 Clients
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shaunpond Absent Member.
Absent Member.

Re: Patch Mgmt not working

Sokum,

> Hay Shaun...glad to see you still monitoring the forum 🙂
>

not nearly as glad as I am 🙂

I've pinged the guy who has your SR

--

Shaun Pond


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sokum Absent Member.
Absent Member.

Re: Patch Mgmt not working

Hay, thanks for the ping...I hope you continue to monitor these forums...we need your help 😉

Zenworks 11 on Windows Server 2008 R2 x64:cool: MS SQL 2008 Windows XP & Windows 7 Clients
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shaunpond Absent Member.
Absent Member.

Re: Patch Mgmt not working

Sokum,

my boss has made it clear that it's an important part of my day... 🙂

--

Shaun Pond


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