Anonymous_User Absent Member.
Absent Member.
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Simon

Hi,

Is there an update for the agent scheduled to be released soon?
I have heard that to get the latest agent I need to reinstall from scratch
the entire configuration? Is this the case or will an updated agent be
released on its own in the not too distant future?

Thanks

Simon

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6 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Simon

ANS,

> I have heard that to get the latest agent I need to reinstall from
> scratch the entire configuration? Is this the case or will an updated
> agent be released on its own in the not too distant future?


Have you already updated the whole system and just need to update the
agent or install the new agent on a fresh machine?

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: Simon

You definitely don't need to start from scratch.
You could install a secondary ZCM server into your Zone with the 10.0.1 code
and copy that to compiled agent to the other server
Then just uninstall the secondary server.

I'm have not heard of a timeline for a seperate agent update.
However, the 10.0.0 agents should auto-update to 10.0.1 after they are
deployed.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"ANS" <simon.creed@ansgroup.co.uk> wrote in message
news:ITKRi.15543$NG7.6635@kovat.provo.novell.com...
> Hi,
>
> Is there an update for the agent scheduled to be released soon?
> I have heard that to get the latest agent I need to reinstall from scratch
> the entire configuration? Is this the case or will an updated agent be
> released on its own in the not too distant future?
>
> Thanks
>
> Simon
>



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Anonymous_User Absent Member.
Absent Member.

Re: Simon

Thanks for that.

Whats the best way of going about this then?
We have version 10.0 installed on Windows 2003 server but have only
deployed that adaptive agent to around 3 workstations for testing
initially.
When we found there were a number of issues with the agent we stopped
testing.
If we enable the system update features and run that will it bring down
the latest software?

Thanks

Simon

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Anonymous_User Absent Member.
Absent Member.

Re: Simon

Simon,

> If we enable the system update features and run that will it bring
> down the latest software?


Yes that would and your agents would be updated to. Although it's very
unlikely that the update will work. It's having a lot of problems right
now.

--
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
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Anonymous_User Absent Member.
Absent Member.

Re: Simon

If you only have 1 server and 3 agents you may just want to get the
ZCM10.0.1 ISO and start fresh.

However, you can apply 10.0.1 to your current setup this way. (The Agents
that get pushed will still be 10.0.0 and then will patch themselves
later.....

1. Login to ZCC and go to "Configuration"->"System Updates"
2. Click on "Action" and select "Download Update". You should get a message
saying "Download has Begun"
3. Refresh the window or click the refresh icon on the right side of the
window where the "Action" is.
4. Wait until the Update/Download status is reported as "Downloaded".
5. Click on the "Status Details" link.
6. Select the update and click "Action" link. Select "Set Update to
Authorized"
7. Select the update again and click the "Action" link and select "Apply
Update to All Devices (Bypassing Staging)".
8. Then go to the device and refresh it or you can refresh the device in ZCC
thru QuickTasks. You can open the "Show Progress" on the device by right
click on the Z icon. On Linux device, run "zac ref" at a console.
9. If you have the show progress open, it will show the
downloading/installing for the system update msi files. Once that is done,
the window will close.
Then there is a 5 minute wait and all your services will be shutdown.
The MSI's are installed and your services will be started again.
On windows devices, you will be prompted to reboot your workstation.
To verify the MSI's installed and the update process is complete, you can
look for a SystemUpdate.log file in %install
location%\Novell\zenworks\Logs\.
Also you can look in %install location%\Novell\zenworks\work\System-Update\
folder for a file named SystemUpdate.ini.timestamp.
For Linux, the SystemUpdate.log file is in the /var/opt/novell/log/zenworks/
folder. The systemupdate.ini.timestamp file is named
zenupdate.ini.timestamp. The zenupdate.ini.timestamp file is located in
/var/opt/novell/zenworks/work/system-update/.

10. At this point, you can start testing to make sure your stuff is still
working.



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"Simon" <Simon.creed@ansgroup.co.uk> wrote in message
news:uA1Si.16076$NG7.2861@kovat.provo.novell.com...
> Thanks for that.
>
> Whats the best way of going about this then?
> We have version 10.0 installed on Windows 2003 server but have only
> deployed that adaptive agent to around 3 workstations for testing
> initially.
> When we found there were a number of issues with the agent we stopped
> testing.
> If we enable the system update features and run that will it bring down
> the latest software?
>
> Thanks
>
> Simon
>



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Anonymous_User Absent Member.
Absent Member.

Re: Simon

Now that your Server is upto 10.0.1, you may notice that new agent
deployments still start at 10.0.0 instead of 10.0.1.
To Fix this, try the following..............

1.. Install ZCM 10.0.1 from the Updated ISOs in a Lab. This setup does not
need to match the install of your production ZCM environment in any way.




2.. Copy the following files from your "Test Lab ZCM" server to your
"Production ZCM" server:

(Note: Please backup the existing files to a different folder outside of the
downloads directory.)




%Program
Files%\Novell\ZENworks\install\downloads\setup\x86\PreAgentPkg_Agent.exe

%Program
Files%\Novell\ZENworks\install\downloads\setup\x86\PreAgentPkg_AgentComplete.exe

%Program
Files%\Novell\ZENworks\install\downloads\setup\_all\PreAgentPkg_Agent.exe

%Program
Files%\Novell\ZENworks\install\downloads\setup\_all\PreAgentPkg_AgentComplete.exe

%Program
Files%\Novell\ZENworks\install\downloads\setup\x86_64\PreAgentPkg_Agent.exe

%Program
Files%\Novell\ZENworks\install\downloads\setup\x86_64\PreAgentPkg_AgentComplete.exe




3.. Login to the ZCC

4.. Goto the Deployment Tab

5.. On the FAR left-hand side, select "Edit Deployment Package"

6.. Change " Target Architecture" to "x86 Architecture (32 bit)

7.. Leave "Package Install Type" as "Network Installation"

8.. Leave "Package Name" as "System"

9.. Select Next

10.. Remove the "IP Address/Names" listed under Primary Server.

11.. Add the New "IP Address/Names" for your existing server.

12.. Change the Port if necessary. (Port: 443 is the default and should
not be changed unless you know your

server is using a different port.)

13.. Select Next

14.. Leave the "Registration key Field" blank.

15.. Select Next

16.. Select "Overwrite Original deployment package"

17.. Select Finish


18.. Return to Step 6 and repeat this process for "x86_64" and "All
Support Platforms" as well as for "Standalone Installation" for all three
platforms.





--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"Craig Wilson" <craig_d_wilson@yahoo.com> wrote in message
news:rX5Si.16259$NG7.12878@kovat.provo.novell.com...
> If you only have 1 server and 3 agents you may just want to get the
> ZCM10.0.1 ISO and start fresh.
>
> However, you can apply 10.0.1 to your current setup this way. (The Agents
> that get pushed will still be 10.0.0 and then will patch themselves
> later.....
>
> 1. Login to ZCC and go to "Configuration"->"System Updates"
> 2. Click on "Action" and select "Download Update". You should get a
> message saying "Download has Begun"
> 3. Refresh the window or click the refresh icon on the right side of the
> window where the "Action" is.
> 4. Wait until the Update/Download status is reported as "Downloaded".
> 5. Click on the "Status Details" link.
> 6. Select the update and click "Action" link. Select "Set Update to
> Authorized"
> 7. Select the update again and click the "Action" link and select "Apply
> Update to All Devices (Bypassing Staging)".
> 8. Then go to the device and refresh it or you can refresh the device in
> ZCC thru QuickTasks. You can open the "Show Progress" on the device by
> right click on the Z icon. On Linux device, run "zac ref" at a console.
> 9. If you have the show progress open, it will show the
> downloading/installing for the system update msi files. Once that is done,
> the window will close.
> Then there is a 5 minute wait and all your services will be shutdown.
> The MSI's are installed and your services will be started again.
> On windows devices, you will be prompted to reboot your workstation.
> To verify the MSI's installed and the update process is complete, you can
> look for a SystemUpdate.log file in %install
> location%\Novell\zenworks\Logs\.
> Also you can look in %install
> location%\Novell\zenworks\work\System-Update\ folder for a file named
> SystemUpdate.ini.timestamp.
> For Linux, the SystemUpdate.log file is in the
> /var/opt/novell/log/zenworks/ folder. The systemupdate.ini.timestamp file
> is named zenupdate.ini.timestamp. The zenupdate.ini.timestamp file is
> located in /var/opt/novell/zenworks/work/system-update/.
>
> 10. At this point, you can start testing to make sure your stuff is still
> working.
>
>
>
> --
> Craig Wilson - MCNE, MCSE, CCNA
> Novell Support Forums Volunteer Sysop
>
> Novell does not officially monitor these forums.
>
> Suggestions/Opinions/Statements made by me are solely my own.
> These thoughts may not be shared by either Novell or any rational human.
>
> "Simon" <Simon.creed@ansgroup.co.uk> wrote in message
> news:uA1Si.16076$NG7.2861@kovat.provo.novell.com...
>> Thanks for that.
>>
>> Whats the best way of going about this then?
>> We have version 10.0 installed on Windows 2003 server but have only
>> deployed that adaptive agent to around 3 workstations for testing
>> initially.
>> When we found there were a number of issues with the agent we stopped
>> testing.
>> If we enable the system update features and run that will it bring down
>> the latest software?
>>
>> Thanks
>>
>> Simon
>>

>
>



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