mmerrell Absent Member.
Absent Member.
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So Volatile User is COMPLETELY broken now...

Hi all,

Well I applied the 10.1.2a update to my ZCM10 box (running on Windows 2008 Enterprise X32) and BOOM... no more Volatile Local Users on Vista Enterprise X64. It's all set correctly in the DLU policy, and it worked about 80% of the time with a shutdown on 10.1.1, but now the dang thing leaves behind each user's folder in C:\users folder.

I swear... I noticed that the Policy Agent didn't get updated with this new release. It still shows 10.1.1 and still installs 10.1.1 on the workstations from the full ZCM client download.

Hot fix, can we get a hot fix here? Come on Volatile Local Users!

Merrell
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6 Replies
mmerrell Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now...

mmerrell;1703331 wrote:
Hi all,

Well I applied the 10.1.2a update to my ZCM10 box (running on Windows 2008 Enterprise X32) and BOOM... no more Volatile Local Users on Vista Enterprise X64. It's all set correctly in the DLU policy, and it worked about 80% of the time with a shutdown on 10.1.1, but now the dang thing leaves behind each user's folder in C:\users folder.

I swear... I noticed that the Policy Agent didn't get updated with this new release. It still shows 10.1.1 and still installs 10.1.1 on the workstations from the full ZCM client download.

Hot fix, can we get a hot fix here? Come on Volatile Local Users!

Merrell


No one else is seeing this problem??

Merrell
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Anonymous_User Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now...

It's not a known issue, but you may want to open an SR.

I suspect the use of Vista 64 is still quite small at the moment for
businesses and hence ZCM users.
As a result, you are less likely to get feedback from other community users.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"mmerrell" <mmerrell@no-mx.forums.novell.com> wrote in message
news:mmerrell.3krazd@no-mx.forums.novell.com...
>
> mmerrell;1703331 Wrote:
>> Hi all,
>>
>> Well I applied the 10.1.2a update to my ZCM10 box (running on Windows
>> 2008 Enterprise X32) and BOOM... no more Volatile Local Users on Vista
>> Enterprise X64. It's all set correctly in the DLU policy, and it worked
>> about 80% of the time with a shutdown on 10.1.1, but now the dang thing
>> leaves behind each user's folder in C:\users folder.
>>
>> I swear... I noticed that the Policy Agent didn't get updated with
>> this new release. It still shows 10.1.1 and still installs 10.1.1 on
>> the workstations from the full ZCM client download.
>>
>> Hot fix, can we get a hot fix here? Come on Volatile Local Users!
>>
>> Merrell

>
> No one else is seeing this problem??
>
> Merrell
>
>
> --
> mmerrell
> ------------------------------------------------------------------------
> mmerrell's Profile: http://forums.novell.com/member.php?userid=22353
> View this thread: http://forums.novell.com/showthread.php?t=354714
>



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mmerrell Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now...

Craig Wilson;1705446 wrote:
It's not a known issue, but you may want to open an SR.

I suspect the use of Vista 64 is still quite small at the moment for
businesses and hence ZCM users.
As a result, you are less likely to get feedback from other community users.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop


Hi Craig,

Guess I'll have to open an SR when I come back from Christmas vacation. What a pain...

I've now created a 2nd DLU Policy to see if that helps, and no dice. The user structure is always left behind, and if I manually delete it, Windows Vista starts complaining it can't find the local policy and creates a "Temp" folder under c:\users. Bah humbug! LOL.

Once I can get this working, we'll be doing a company wide deployment of Vista Enterprise 64-bit edition.

I have filed a bug, and haven't heard anything back on it, but it is the holidays.

Merrell
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mmerrell Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now...

Well,

I've filed a bug report, not going to make a SR as I believe it will be unhelpful and I just can't spare the time without getting an almost immediate fix. Novell can contact me via my submission information on the bug if they need more data.

In the meantime, I've found a nice vbs script that will delete local profiles at logon, and should eliminate my problem.

The Shonk Project - Delete Profiles Script v1.9

Using this script you can specify which profiles you DON'T want deleted (like Administrator and/or some other special local account), and nuke the rest.

I'm just surprised that a bug such as Volatile Users not working on 64 bit got past the testing criteria. I'd consider that a standard feature set test.

Any way, here's to ZCM 10.1.3...

Merrell
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Anonymous_User Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now...

In General, The Leaving of Profiles behind is not a ZCM issue, but some
other software locking the profile and preventing its deletion.

Microsoft's UPHC version 2.0 for Vista is still in Beta......

This thread may give you some places to look.....
http://www.vistax64.com/vista-performance-maintenance/104434-user-profile-hive-cleanup.html



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"mmerrell" <mmerrell@no-mx.forums.novell.com> wrote in message
news:mmerrell.3l47sn@no-mx.forums.novell.com...
>
> Well,
>
> I've filed a bug report, not going to make a SR as I believe it will be
> unhelpful and I just can't spare the time without getting an almost
> immediate fix. Novell can contact me via my submission information on
> the bug if they need more data.
>
> In the meantime, I've found a nice vbs script that will delete local
> profiles at logon, and should eliminate my problem.
>
> 'The Shonk Project - Delete Profiles Script v1.9'
> (http://tinyurl.com/9ym4o4)
>
> Using this script you can specify which profiles you DON'T want deleted
> (like Administrator and/or some other special local account), and nuke
> the rest.
>
> I'm just surprised that a bug such as Volatile Users not working on 64
> bit got past the testing criteria. I'd consider that a standard feature
> set test.
>
> Any way, here's to ZCM 10.1.3...
>
> Merrell
>
>
> --
> mmerrell
> ------------------------------------------------------------------------
> mmerrell's Profile: http://forums.novell.com/member.php?userid=22353
> View this thread: http://forums.novell.com/showthread.php?t=354714
>



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mmerrell Absent Member.
Absent Member.

Re: So Volatile User is COMPLETELY broken now... UPDATE!!!

mmerrell;1703331 wrote:
Hi all,

Well I applied the 10.1.2a update to my ZCM10 box (running on Windows 2008 Enterprise X32) and BOOM... no more Volatile Local Users on Vista Enterprise X64. It's all set correctly in the DLU policy, and it worked about 80% of the time with a shutdown on 10.1.1, but now the dang thing leaves behind each user's folder in C:\users folder.

I swear... I noticed that the Policy Agent didn't get updated with this new release. It still shows 10.1.1 and still installs 10.1.1 on the workstations from the full ZCM client download.

Hot fix, can we get a hot fix here? Come on Volatile Local Users!

Merrell


I got an email from Novell this morning!!!

You had submitted a bug report and we had sub sequentially wrote up a bug entitled (The local user folder created by DLU Policy at login fails to be removed at shutdown leaving files behind.) for that. I have received some information from developers of things they need. Can you please zip <ZENworks-Home>\logs folder from a problem agent and send it in.


I've sent in my log files, and we now have an SR!

SR # 10452629706

Thanks everyone @ Novell!

Matt Merrell
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