blokl Absent Member.
Absent Member.
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Subscription Serial Number Patch Management

Hello,

We got an new serial number for our patch management.
But all the input fields are greyed out.
How do we set our new serial?

Regards,

Leo Blok
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7 Replies
blokl Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

I found the solution.

We downloaded the datastudio from Database query tool - Aqua Data Studio is the query analyzer that works with Oracle, DB2, Sybase, MySQL and more.

We get the password from sybase on the console with 'zman dgc'
We made an connection to the database and in the table LICENSE we removed the the first and only ROW.
Now is we can put in our new license.

Regards,

Leo Blok
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mbreiden Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

On Thu, 12 Jun 2008 10:16:02 GMT, blokl wrote:

> I found the solution.


thanks for letting us know..
--


Marcus Breiden

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Marcus Breiden If you are asked to email me information please remove the - in my e-mail address. The content of this mail is my private and personal opinion. http://www.didas.de
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Anonymous_User Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

I hope this is not the only way to do it???
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shaunpond Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

Mare,

usually yes, you should never need a new serial number, since you can
change the entitlement for your existing one...

--

Shaun Pond


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Anonymous_User Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

OK, so if a customer is now using trial license, they can later use this
license to purchase real one?

> Mare,
>
> usually yes, you should never need a new serial number, since you can
> change the entitlement for your existing one...
>

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shaunpond Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

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shaunpond Absent Member.
Absent Member.

Re: Subscription Serial Number Patch Management

Mare,

but for Patch Management in ZCM, you do not need to enter a license,
you automatically get 60 days. This changes if you enter a license for
the main product, at that point the trial for Patch Management would
stop.

--

Shaun Pond


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