Anonymous_User Absent Member.
Absent Member.
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Upgrading 10.3.1 agent to version 11

When we began rolling out ZCM 11 earlier this year we ran into some issues
on our new Win7 machines. The work around was to install the older 10.3.1
agent. After the problems were resolved, all subsequent installations were
with the version 11 agent. I didn't go back and update the 15 original
machines which have the 10.3.1 agent. I would like to get that done now.
Is there a good automated method to update these 15 machines from the 10.3.1
agent to the version 11 agent? Or will I need to do a manual uninstall,
then re-install?

Brad Johnson


__________ Information from ESET NOD32 Antivirus, version of virus signature database 6324 (20110725) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



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11 Replies
shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Brad,

TID 7007958 - Cannot automatically upgrade ZCM 10 agents registered into fresh ZCM 11 zone


--

Shaun Pond


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Anonymous_User Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Shaun;

That's what I was looking for. Thank you

Brad Johnson


"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000ea03.002ae7a0@no-mx.forums.novell.com...
> Brad,
>
> TID 7007958 - Cannot automatically upgrade ZCM 10 agents registered into
> fresh ZCM 11 zone
>
>
> --
>
> Shaun Pond
>
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus
> signature database 6325 (20110726) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
>
>
>



__________ Information from ESET NOD32 Antivirus, version of virus signature database 6325 (20110726) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



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shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Brad,

that's why I wrote it, so that folks could use it 🙂

--

Shaun Pond


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Anonymous_User Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

The update fails when I attempt to deploy it to a workstation. Where do I
need to look to figure out what is going wrong?

Brad Johnson


"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000ea0a.0258d3be@no-mx.forums.novell.com...
> Brad,
>
> that's why I wrote it, so that folks could use it 🙂
>
> --
>
> Shaun Pond
>
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus
> signature database 6327 (20110726) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
>
>
>



__________ Information from ESET NOD32 Antivirus, version of virus signature database 6335 (20110729) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



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shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Brad,

the "failed" devices appear in the list you can access from the SU
page; you can get the reason from there - hover over the "error" I
think

--

Shaun Pond


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Anonymous_User Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

The error was in the pre-install phase. Loader-messages.log indicated
something was locked in the database. I restarted the zenworks services and
tried again. This time things are working.

Brad Johnson


"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000ea30.001c13ed@no-mx.forums.novell.com...
> Brad,
>
> the "failed" devices appear in the list you can access from the SU
> page; you can get the reason from there - hover over the "error" I
> think
>
> --
>
> Shaun Pond
>
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus
> signature database 6335 (20110729) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
>
>
>



__________ Information from ESET NOD32 Antivirus, version of virus signature database 6335 (20110729) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



0 Likes
shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Brad,

hoorah!

--

Shaun Pond


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peterhine Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

spond;2123705 wrote:
Brad,

TID 7007958 - Cannot automatically upgrade ZCM 10 agents registered into fresh ZCM 11 zone
Shaun Pond


So what if the question was upgrading ZCM 11 agent on win7 to the updated version that are available on the zcm server and there is no zcm10 anywhere.

I feel the question asked was still valid. How do we upgrade agents in the zcm world. runnning the updated setup executable just complains that the agent is already installed.

thanks
Peter
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shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Peterhine,

> How do we upgrade agents in
> the zcm world.
>

System Update is the way

--

Shaun Pond


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eklund0 Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

We will be updating our Primary ZCM server on Monday August 8th from 10.3.0 to 10.3.3. Is there a way to monitor the progress of the update on the server itself knowing that at times we will not be able to see the management console.

Margaret
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shaunpond Absent Member.
Absent Member.

Re: Upgrading 10.3.1 agent to version 11

Eklund0,

hope it went well, I've been on vacation for 2 weeks...

--

Shaun Pond


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