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itpelder Absent Member.
Absent Member.
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Upgrading Primary ZCM 11.1 to 11.1a

ZCM Primary Server installed on Windows Server 2008 R2 x64 using Embedded Sybase SQL Anywhere. We only have the one server.

Followed the 2 steps required in Document 7009257.
1. Using "Agent update 1 for ZENworks 11.1" to fix existing agents – applied to all agents including Primary Server.
2. Using ZENworks11SP1a.iso to update an existing ZCM 11.1 zone
-At the command prompt, run the following command to import the update:
Windows: zman sui [mounted drive]\Common - e.g.,
zman sui D:\Common
- When the import has finished downloading (see ZCC > Configuration > System Updates) authorize the update zman suaz "Update for ZENworks (11.1a)" When I ran this command I was notified this was already authorized.

ZCM Version still shows 11.1.0.0.
When I look under System Updates I show:
“Agent update 1 for ZENworks 11.1” download date and applied date.
“Update for ZENworks (11.1a)” download date but no applied date.


When I install agent to Windows 7 laptop, the agent is not able to contact the server. I enabled debugging on the laptop. The only error I see is CASA_AuthToken -DeleteAuthTokenEntriedInCache -myCASADeleteCredential Error FFFFFCDD

On Windows 7 laptop that had the agent updated with Agent update 1 for ZENworks 11.1 shows the ZENworks Agent Version: 11.1.10.12959 and does communicate with the server.

Any assistance would be appreciated.
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itpelder Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

Update - I was able to register the Windows 7 laptop using zac reg command and now it does communicate with the server. This is my second agent install since applying the update and neither registered automatically. Does anyone have any idea why the agent no longer automatically registers with the server? Also, should the ZCM Version still show 11.1.0.0 even though I applied Update 1 for ZENworks 11.1 or have I left out a step?
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Anonymous_User Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

On 04.10.2011 14:16, itpelder wrote:
>
> Update - I was able to register the Windows 7 laptop using zac reg
> command and now it does communicate with the server. This is my second
> agent install since applying the update and neither registered
> automatically. Does anyone have any idea why the agent no longer
> automatically registers with the server? Also, should the ZCM Version
> still show 11.1.0.0 even though I applied Update 1 for ZENworks 11.1 or
> have I left out a step?
>
>

Hi,

i didn't know it exactly, but there is a command to rebuild the Agent
packages on the primary Server.

We got the symptom after replacement of an primary Server.
We downloaded the agent from the primary Server but it didn't do the
registring to the zone.

So pls take a look at the "zman surp" command (as far i can remember yet).

Hope it helps.
Thomas

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itpelder Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

Thanks for your reply Thomas.
zman surp "Update for ZENworks (11.1a)"
Received msg. The package rebuild process will begin shortly.
That was yesterday afternoon.
Installed new agent this morning and still having same issue where agent did not automatically register.
How can I check to see if the package rebuild was successful?
Don't know if the agent update can only be run against the server update or if I can run the zman surp command on the Agent update 1 for ZENworks 11.1
zman surp "Agent update 1 for ZENworks 11.1"

Also, if anyone else has followed the steps in Document 7009257 to upgrade 11.1 to 11.1a, I would appreciate knowing if ZCM Version still shows 11.1.0.0.
Thanks,
Pam
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shaunpond Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

Itpelder,

> I can run the zman surp command on the Agent update 1 for
> ZENworks 11.1
> zman surp "Agent update 1 for ZENworks 11.1"


no, because it's an update that just fixes the agent - if deployed to
the server it should automatically rebuild. Have you checked the
versions of the modules on the newly deployed agent?

--

Shaun Pond


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itpelder Absent Member.
Absent Member.

Re: Upgrading Primary ZCM 11.1 to 11.1a

Thanks for your reply Shaun
The versions of the modules on the newly deployed agent are:
BundleManagement 11.1.0.13643
Image Management 11.1.0.10525
Inventory Management 11.1.0.10525
Policy Management 11.1.0.10525
Remote Management 11.1.0.10525
User Management 11.1.0.10447
Compared this to the updated agents and it is the same.
I have just discovered additional information on rebuilding the default packages
novell-zenworks-configure -c CreateExtractorPacks -z
Choose to rebuild all packages.
Will test and report back.
Thanks,
Pam
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itpelder Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

Rebuilding the default packages as noted above did the trick. New agents automatically register with the zcm server.
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shaunpond Absent Member.
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Re: Upgrading Primary ZCM 11.1 to 11.1a

Itpelder,

nice

--

Shaun Pond


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