tomhawk15 Absent Member.
Absent Member.
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Upgrading ZCM from 11.3.1 to 11.4

Hello there,

ZCM current environment-
OES SUSE 11.3
ZCM 11.3.1 (2 Primary servers- Server1 holds database)

I have just upgraded my current ZCM environment from 11.3.1 to 11.4 on one of the primary servers (server 1), The installation was successful but gave an error "The upgrade of ZENworks 11 SP4 is finished but some errors occurred during the upgrade. please see the upgrade logs for details "

When I log in to ZCM control centre and check the Zenworks version it still shows as 11.3.1 and not 11.4, I have to upgrade the second server (server 2) but do not want to proceed before I make sure the first server is upgraded successfully.

I have checked the logs under /var/opt/novell/log/zenworks/system-update/5011030100fc50000000002014070916/System-update.log, but the logs reflect the time stamp an older date (possibly when I upgraded to 11.3.1)
Is there any other location for the logs file??

Is it that both the servers need to be upgraded before it shows up in ZCM control centre with the new zenworks version??

Can someone please advise, thanks for any help.

Raj.
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Micro Focus Expert
Micro Focus Expert

Re: Upgrading ZCM from 11.3.1 to 11.4

/var/opt/novell/log/zenworks/system-update/5011030100fc50000000002014070916 would be the log folder for 11.3.0.1

Each SU would create its own load folder based on the SU version.

Strip off the leading 50 to find the version.
The 11.4 Upgrade woudl be in a folder such as /system-update/5011040...................................
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tomhawk15 Absent Member.
Absent Member.

Re: Upgrading ZCM from 11.3.1 to 11.4

Thanks for the response CraigDwilson

I have just one folder under /var/opt/novell/log/zenworks/system-update. nothing starting with 5011040.

does it mean the install logs (logging) is disabled???
thanks
Raj
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Knowledge Partner
Knowledge Partner

Re: Upgrading ZCM from 11.3.1 to 11.4

tomhawk15;2416713 wrote:
Thanks for the response CraigDwilson

I have just one folder under /var/opt/novell/log/zenworks/system-update. nothing starting with 5011040.

does it mean the install logs (logging) is disabled???
thanks
Raj


Is there a log file called ZENworks_Upgrade something under /var/opt/novell/log/zenworks/ ?

Thomas
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Micro Focus Expert
Micro Focus Expert

Re: Upgrading ZCM from 11.3.1 to 11.4

And here is a General Logging TID.
There should be a section on System Update.
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Anonymous_User Absent Member.
Absent Member.

Re: Upgrading ZCM from 11.3.1 to 11.4

Craigdwilson,

http://www.novell.com/support/search.do?usemicrosite=true&searchString=3418069

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment easy


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Micro Focus Expert
Micro Focus Expert

Re: Upgrading ZCM from 11.3.1 to 11.4

LOL!!! Thanks Shaun!
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Anonymous_User Absent Member.
Absent Member.

Re: Upgrading ZCM from 11.3.1 to 11.4

Craigdwilson,

😉

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


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