Tor Emil
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Upgrading Zen 11 sp4 in non english suse from sp3

I have had a problem upgrading to zen sp4 from sp3. It said "Package didn't install."

could not find any error in logfiles. Tryed upgrading several times.

I am using suse 11 sp3 in Norwegian

Changed it to en-us, and rebooted, upgrade went smootly.

Just for your information. 🙂
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Micro Focus Expert
Micro Focus Expert

Re: Upgrading Zen 11 sp4 in non english suse from sp3

torhowden;2402734 wrote:
I have had a problem upgrading to zen sp4 from sp3. It said "Package didn't install."

could not find any error in logfiles. Tryed upgrading several times.

I am using suse 11 sp3 in Norwegian

Changed it to en-us, and rebooted, upgrade went smootly.

Just for your information. 🙂


Thanks!

Can you please tell me the the Server OS? and SP Level? Will help me relay details.
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Micro Focus Expert
Micro Focus Expert

Re: Upgrading Zen 11 sp4 in non english suse from sp3

And were you upgrading from 11.3.0 or a later version such as 11.3.2?
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Tor Emil
New Member.

Re: Upgrading Zen 11 sp4 in non english suse from sp3

Using sles 11 sp3 with latest patches
ZEN11 11.3.2 with latest patches

Norwegian language and changed it to en-us language

Nothing else installed on the macine, just normal sles 11 sp3 install.

The upgrade went well it seems the first time but it stated in the log file that "Package didn't install' and that "zen updater not running"
The upgrade installed sp4 agent on the server and the client on page "zenwork-setup" was upgraded, but the packages for zen on server did not install.

I saw a tid on somebody that had the same problem on another version of zen (Don't remember the tid number) from dutch language, and thought that I should try
it on this upgrade.

That did the trick. Hope this is what you need. If anything else you have to wait over the weekend.
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Micro Focus Expert
Micro Focus Expert

Re: Upgrading Zen 11 sp4 in non english suse from sp3

Thx for the info
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