dchunt Absent Member.
Absent Member.
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ZCM 11.4.1 error - Unexpected exception received

What would cause this error on a WS running ZCM 11.4.1.5619:

Device Alias: XYZWS
Device IP Address: 1.2.3.4
Warning: [7/12/16 1:38:08 PM] RefreshMgr ZMD.RefreshHandlerException Unexpected exception received when refreshing handler
ActionManagerRefreshHandler(ITEM_REFRESH): Key cannot be null.
Parameter name: key


1. How do I know what bundle this refers to or if it refers to the agent itself?

2. What 'handler' is it referring to?

3. What does 'Parameter name: key' mean??

Dan
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Knowledge Partner
Knowledge Partner

Re: ZCM 11.4.1 error - Unexpected exception received

dchunt;2434181 wrote:
What would cause this error on a WS running ZCM 11.4.1.5619:

Device Alias: XYZWS
Device IP Address: 1.2.3.4
Warning: [7/12/16 1:38:08 PM] RefreshMgr ZMD.RefreshHandlerException Unexpected exception received when refreshing handler
ActionManagerRefreshHandler(ITEM_REFRESH): Key cannot be null.
Parameter name: key


1. How do I know what bundle this refers to or if it refers to the agent itself?

2. What 'handler' is it referring to?

3. What does 'Parameter name: key' mean??

Dan


This seems to be related to a bundle that is scheduled to distribute/install now, do you have any bundles assigned to the device with that schedule?

Bug 969521 Unable to install bundles with Now - Immediate Schedule: ZMD.RefreshHandlerException ITEM_REFRESH : Key cannot be null


https://www.novell.com/support/kb/doc.php?id=7017469

Thomas
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dchunt Absent Member.
Absent Member.

Re: ZCM 11.4.1 error - Unexpected exception received

I do have some. Is there a way to find out what specific bundle it is referring to?

What does it mean by 'handler'?

What does 'Parameter name: key' mean?

Thanks,

Dan
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