rhuhman1 Absent Member.
Absent Member.

ZCM 11.4 Update ZAA not current or updating devices

I had a few issues which required an SR with Novell to get resolve don my ZCM 11.3.2 update to 11.4. Now that the server is update I have started to deploy the ZAA update to my clients. I have been able to get 28 clients updated and now the remaining clients are failing with the following error:

An error occurred while downloading the update content to this device.
Make sure that this device has sufficient free disk space,
and valid content servers configured with the update content replicated on them.

I have also noticed that the client that can be downloaded to install a fresh ZAA is stuck at 11.3.2. I have seen that issue before but now can't find my notes on how to resolve the function.

Can someone provide an idea on how to resolve the ZAA issue? Or do I need to go back to the SR and have it reopened due to the update not completing?

SLES11SP3 - 2 Primary (11.4)


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Micro Focus Expert
Micro Focus Expert

Re: ZCM 11.4 Update ZAA not current or updating devices

Try running "zman surp" from the server and see if they helps rebuild your packages.
Checking the file dates on your packages is a quick and simple way to see if they update.
They timestamp will not change if the command fails.

My guess is that this will not help and that the issues are related.
The missing SU content is cause both the packages and the agents to fail.

The odd part is that 28 agents HAVE upgraded...which would require the missing content....
Wonder if you have more than one primary and the content is not replicating for some reason.

Re-opening an SR or creating a new one may be best.
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