metheridge Absent Member.
Absent Member.

ZCM Patch Management Patch Status Inaccuracies

We currently have issues with ZCM Patch Management incorrectly reporting the status of a couple of Microsoft updates. Specifically, we have firm evidence of this for the following patches (but suspect there may be more):

Microsoft Office 2007 SP3 - Microsoft Baseline Security Analyzer shows it as required, ZCM says its already applied.

MS11-049 InfoPatch 2007 - Microsoft Baseline Security Analyzer shows it as required, ZCM says it's not applicable.

We are checking the ZCM status in both the {guid}.state file on the device (which has today's date stamp) and in ZCC - both of these places show the same, incorrect, status.

We see this issue on multiple managed devices. The zone is 10.3.3. Devices have 10.3.3 with Patch Management Agent Update 2.

This isn't a timing issue, as we have left things several days before checking the status again.

I am raising a call with our Novell reseller, but am interested to find out if anyone else is seeing similar issues.

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Anonymous_User Absent Member.
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Re: ZCM Patch Management Patch Status Inaccuracies


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