hasser
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ZCM User auth. fails after user object moved in AD.

Hi...

The customer is running ZCM 11.2.2 and experience the same issue metioned in TID 7008909 "ZCM User authentication fails after user object got moved in Active Directory domain", but the fix is related to "ZCM 11.2.1" and fixed in "Monthly Update 2"

ZCM 11.2.2 contains the fixes from "ZCM 11.2.1" and "Monthly Update 2".

So have someone forgot to include TID 7008909 "ZCM User authentication fails after user object got moved in Active Directory domain" in ZCM 11.2.2 or do I experience same outcome with another error?

Someone see the same issue and got the clue?

/ Ole 😉
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Anonymous_User Absent Member.
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Re: ZCM User auth. fails after user object moved in AD.

hasser,

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ohaue Absent Member.
Absent Member.

Re: ZCM User auth. fails after user object moved in AD.

hasser;2234073 wrote:
Hi...

The customer is running ZCM 11.2.2 and experience the same issue metioned in TID 7008909 "ZCM User authentication fails after user object got moved in Active Directory domain", but the fix is related to "ZCM 11.2.1" and fixed in "Monthly Update 2"

ZCM 11.2.2 contains the fixes from "ZCM 11.2.1" and "Monthly Update 2".

So have someone forgot to include TID 7008909 "ZCM User authentication fails after user object got moved in Active Directory domain" in ZCM 11.2.2 or do I experience same outcome with another error?

Someone see the same issue and got the clue?

/ Ole 😉


I got the exact same problem.

I actually upgraded to 11.2.2 to resolved this problem but it did not change a thing.

Upgraded users still fails the ZCM user authentication when moved in AD.

Best regards
Otto, Denmark
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jvmorrell1 Absent Member.
Absent Member.

Re: ZCM User auth. fails after user object moved in AD.

I find that if you delete the cache of the user in the registry this solves it
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jfountaine Absent Member.
Absent Member.

Re: ZCM User auth. fails after user object moved in AD.

jvmorrell;2235847 wrote:
I find that if you delete the cache of the user in the registry this solves it



Can you please elaborate on this? We are having the same issue with ZCM 11.2.1. We would like to try this.

Thanks
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jvmorrell1 Absent Member.
Absent Member.

Re: ZCM User auth. fails after user object moved in AD.

jfountaine;2239079 wrote:
Can you please elaborate on this? We are having the same issue with ZCM 11.2.1. We would like to try this.

Thanks


HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM\ZenLgn\History\Cache

have a look in here

you'll find the cache of the user, delete this and then try to login

or

upgrade to 11.2.2

I would recommend 11.2.2 over 11.2.1 any day
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