danw-mhtn Super Contributor.
Super Contributor.
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ZCM and GTK problem

We have a number of Windows XP workstations that had GTK and GIMP installed.
When we set up ZCM and ran the agent install, we have login issues. We
have tried uninstalling GIMP, GTK and the ZENworks agent, then reinstall the
ZENworks agent. THe login problem persists. Is there something in the
ZENworks agent that causes this confilct? What can be done to fix this
problem?
Thanks in advance!
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3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: ZCM and GTK problem

On Mon, 25 Feb 2008 16:28:00 GMT, Daniel Wells wrote:

> Is there something in the
> ZENworks agent that causes this confilct?


not that I know off.. what are the symptoms of the login problems?
--


Marcus Breiden

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address.
The content of this mail is my private and personal opinion.
http://www.didas.de
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danw-mhtn Super Contributor.
Super Contributor.

Re: ZCM and GTK problem

There may be deeper problems. Most of the clients get the message about not
being able to be logged into the network. a look at the log on the local
machine shows entries like:

[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Setting location name
https://192.168.1.3/zenworks-zoneconfig/ to status Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Exception causing
location name https://192.168.1.3/zenworks-zoneconfig/ to be marked Bad:
System.NullReferenceException: Object reference not set to an instance of an
object.
at Novell.Zenworks.Zmd.WebProxy.GetEntryFromSetting(Session session)
at Novell.Zenworks.Zmd.WebProxy.GetProxy(Session session)
at Novell.Zenworks.Zmd.SoapUtility.CreateProxy(Session session, String
url, Type type)
at
Novell.Zenworks.Registration.ZoneConfigManager.GetZoneConfigService(String
uri)
at
Novell.Zenworks.Registration.ZoneConfigManager.GetZoneRealmsFromService()]
[] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [Exiting MarkLocationBad]
[] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [FindFirstContent()] []
[]
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] []
[https://isis.mhtn.com/zenworks-zoneconfig/ ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] []
[https://192.168.1.3/zenworks-zoneconfig/ ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Found host
isis.mhtn.com status: Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Found location
https://192.168.1.3/zenworks-zoneconfig/ status: Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Skipping IP location:
https://192.168.1.3/zenworks-zoneconfig/, status: Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Could not find host:
192.168.1.3] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [Trying to locate source
location: https://isis.mhtn.com/zenworks-zoneconfig/] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Host name to resolve:
isis.mhtn.com] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Found host:
isis.mhtn.com, status: Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Skipping location:
https://192.168.1.3/zenworks-zoneconfig/, status: Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [Trying to locate source
location: https://192.168.1.3/zenworks-zoneconfig/] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Host name to resolve:
192.168.1.3] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Adding host:
192.168.1.3, status: Unknown] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Host: 192.168.1.3, IP
address: 192.168.1.3] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ Using IP address:
192.168.1.3, status: Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [Entered
FindServerFromBusyList] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [
FindServerFromBusyList() Found host: isis.mhtn.com, status: Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ IP address
192.168.1.3 marked Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [GetGoodOrBusyIp()
returning 192.168.1.3] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [
FindServerFromBusyList() Skipping location:
https://192.168.1.3/zenworks-zoneconfig/, status: Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [
FindServerFromBusyList() Found host: 192.168.1.3, status: Unknown] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [ IP address
192.168.1.3 marked Good] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [GetGoodOrBusyIp()
returning 192.168.1.3] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [
FindServerFromBusyList() Skipping location:
https://192.168.1.3/zenworks-zoneconfig/, status: Bad] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [Exited
FindServerFromBusyList with Server = to null] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [FindFirstContent()
returning ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ConnectMan] [] [FindNextContent:
Exiting with content null] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ZMD] [] [GetCurrentURIFromConnectMan -
New uri is: ] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ZoneConfigManager] [] [Unexpected
exception calling zoneconfig soap service: Object reference not set to an
instance of an object.] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ZenCache] [] [GetObject called for
ZoneConfig:Realms] [] []
[DEBUG] [2/27/2008 1:12:44 PM] [] [ZoneConfigManager] [] [Unable to get
authorization realms from service, using cache.] [] []

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Anonymous_User Absent Member.
Absent Member.

Re: ZCM and GTK problem

On Wed, 27 Feb 2008 20:17:54 GMT, Daniel Wells wrote:

> There may be deeper problems. Most of the clients get the message about not
> being able to be logged into the network. a look at the log on the local
> machine shows entries like:


so those are the ones with the gtk install.. or all wks?
--


Marcus Breiden

If you are asked to email me information please remove the - in my e-mail
address.
The content of this mail is my private and personal opinion.
http://www.didas.de
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