martin_schukar Absent Member.
Absent Member.
985 views

inventory peripheral devices

Situation:

- have some new expensive document scaner here
- want to inventory these devices with zcm asset management

Environment:

- the document scanner are just have an USB-Interface (no network connection)
- so we can't get them into the zcm database as an "standalone" object (discoverd network-device/inventory only device/managed device)
- if scanner is connected via usb, scanner weren't reported throug automated inventory scan of the workstation
- so we have to add them manually via "adding hardware" in inventory report

Problem:

- manually added hardware is only assigned to the device (can't exists alone without the device)
- e. g. when the managed device (notebook with connected and manually added document scanner) will be deleted (because notebook will be scrapped) the inventory information about the assigned scanner will be lost
- or user with document scanner gets another pc, we have to readd all the "scanner-inventory-information" to the new computer again and again

Question:

- Is there another option to add a non-network-device to the inventory-database? So that (for example the scanner) can exists in the database without a managed/inventoried computer?
- Or can we assign a peripheral device with some manually recorded information like (Asset Tag, Serial Number, Modell, Manufacturer, etc.) directly to a user, not to a computer?

Thanks for help...
Labels (2)
0 Likes
4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: inventory peripheral devices

martin,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:

- Visit http://www.novell.com/support and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request: https://www.novell.com/support
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.html

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

Sometimes this automatic posting will alert someone that can respond.

If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.

Good luck!

Your Novell Forums Team
http://forums.novell.com


0 Likes
BMcDowell1 Absent Member.
Absent Member.

Re: inventory peripheral devices

Greetings Martin -

You've perfectly described a gap in the product. My suggestion is that you copy this thought into the Ideas page (https://www.novell.com/products/enhancement-request.html) and I'll watch for it there and endorse your idea. That's the best way to get something started for an improvement to the feature.

Bruce McDowell Technical Services Consultant, McDowell Consulting LLC bruce@consultbruce.com
0 Likes
martin_schukar Absent Member.
Absent Member.

Re: inventory peripheral devices

Thanks for reply Bruce,

here the new idea: https://ideas.microfocus.com/MFI/novell-zam/Idea/Detail/1899
0 Likes
BMcDowell1 Absent Member.
Absent Member.

Re: inventory peripheral devices

Voted and commented - thanks Martin!

Bruce McDowell Technical Services Consultant, McDowell Consulting LLC bruce@consultbruce.com
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.