anschwai1 Absent Member.
Absent Member.
1939 views

java.lang.NullPointerException Patch Policy Enforcement

Zenworks 11sp3 on Sles11sp3 x64

I changed following settings in the Patch Policy Enforcement configuration Page:


  • Schedule from Default to Schedule
  • Restric Duatation
  • schedule type
  • patch policy reboot behavior to enabled
  • change description text



When now entering Patch Policy Enforcement the page isn't displayed
Error Details:
See the ZENworks Control Center log file (zcc.log) for the full stack trace.

below my error in zcc.log

[DEBUG] [03/27/2014 09:53:02.966] [3024] [ZENServer] [99] [zenworks] [ZCC] [] [Running AJAX ping for url: http://192.168.102.218:7628/RURunning] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:53:04.902] [3024] [ZENServer] [103] [zenworks] [ZCC] [] [Unable to ping address 192.168.102.218 on port 7628, message: connect timed out] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:53:07.972] [3024] [ZENServer] [99] [zenworks] [ZCC] [] [Unable to ping address 192.168.102.218 on port 7628, message: connect timed out] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:53:58.998] [3024] [ZENServer] [10407] [zenworks] [ZCC] [] [Cache: zenobjects, evictions= 11, new size= 2] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:53:58.999] [3024] [ZENServer] [10407] [zenworks] [ZCC] [] [Cache: object-infos, evictions= 126, new size= 35] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:54:58.994] [3024] [ZENServer] [10412] [zenworks] [ZCC] [] [Cache: zenobjects, evictions= 2, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:55:58.978] [3024] [ZENServer] [10422] [zenworks] [ZCC] [] [Cache: bundle-definitions, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:19.560] [3024] [ZENServer] [74] [zenworks] [ZCC] [] [Page.java CSRF TOKEN, in the Form:1 ..2a8da40e5ea5a7f6614cc907dc34091e :in the session:2a8da40e5ea5a7f6614cc907dc34091e for the page id:null] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:19.562] [3024] [ZENServer] [74] [zenworks] [ZCC] [] [>>> Cleaning up session] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:19.562] [3024] [ZENServer] [74] [zenworks] [ZCC] [] [------------Index.java : session attributes removed---------] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:20.516] [3024] [ZENServer] [100] [zenworks] [ZCC] [] [Form.java CSRF TOKEN:1fdd1faa37a731ee1ede3c79785479d8 for the PageId:gettingStarted] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:26.658] [3024] [ZENServer] [100] [zenworks] [ZCC] [] [Form.java CSRF TOKEN:1fdd1faa37a731ee1ede3c79785479d8 for the PageId:configuration] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:58.995] [3024] [ZENServer] [10454] [zenworks] [ZCC] [] [Cache: object-releaseUID, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:58.995] [3024] [ZENServer] [10454] [zenworks] [ZCC] [] [Cache: zenobjects, evictions= 31, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:56:58.995] [3024] [ZENServer] [10454] [zenworks] [ZCC] [] [Cache: versionToGUIDMapForACO, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:03.698] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Page.java CSRF TOKEN, in the Form:1 ..1fdd1faa37a731ee1ede3c79785479d8 :in the session:1fdd1faa37a731ee1ede3c79785479d8 for the page id:configuration] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:03.775] [3024] [ZENServer] [80] [zenworks] [ZCC] [] [java.lang.NullPointerException
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.GetXMLElementFromString(PatchReboot.java:670)
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.getDataFromXml(PatchReboot.java:647)
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.setDataFromXml(PatchReboot.java:626)
at com.patchlink.sapphire.web.pages.vulnerability.policy.PatchPolicyEnforcementReboot.onLoadSettings(PatchPolicyEnforcementReboot.java:56)
at com.novell.zenworks.fw.web.internal.layout.SettingsPluginTemplate.fireOnLoadEvent(SettingsPluginTemplate.java:454)
at com.novell.zenworks.fw.web.internal.layout.SettingsPluginTemplate.loadContent(SettingsPluginTemplate.java:165)
at com.novell.zenworks.fw.web.internal.layout.PluginTemplate.onLoad(PluginTemplate.java:130)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2423)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:723)
at com.novell.web.controls.Page.processRequest(Page.java:678)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:689)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:399)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:87)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at com.googlecode.psiprobe.Tomcat70AgentValve.invoke(Tomcat70AgentValve.java:39)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1331)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1009)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
] [null] [] [java.lang.NullPointerException] [ZENServer]
[DEBUG] [03/27/2014 09:57:03.866] [3024] [ZENServer] [80] [zenworks] [ZCC] [] [java.lang.NullPointerException
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.GetXMLElementFromString(PatchReboot.java:670)
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.getDataFromXml(PatchReboot.java:647)
at com.patchlink.sapphire.web.controls.reboot.PatchReboot.setDataFromXml(PatchReboot.java:626)
at com.patchlink.sapphire.web.pages.vulnerability.policy.PatchPolicyEnforcementReboot.onLoadSettings(PatchPolicyEnforcementReboot.java:56)
at com.novell.zenworks.fw.web.internal.layout.SettingsPluginTemplate.fireOnLoadEvent(SettingsPluginTemplate.java:454)
at com.novell.zenworks.fw.web.internal.layout.SettingsPluginTemplate.loadContent(SettingsPluginTemplate.java:165)
at com.novell.zenworks.fw.web.internal.layout.PluginTemplate.onLoad(PluginTemplate.java:130)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2423)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.WebControl.loadRecursive(WebControl.java:2429)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:723)
at com.novell.web.controls.Page.processRequest(Page.java:678)
at com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:689)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:399)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:487)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:339)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:87)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at com.googlecode.psiprobe.Tomcat70AgentValve.invoke(Tomcat70AgentValve.java:39)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1331)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1009)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
] [null] [] [java.lang.NullPointerException] [ZENServer]
[DEBUG] [03/27/2014 09:57:03.867] [3024] [ZENServer] [80] [zenworks] [ZCC] [] [Form.java CSRF TOKEN:757a9c6701c05387fe9c934a20226cd2 for the PageId:errorPage] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:59.0] [3024] [ZENServer] [10467] [zenworks] [ZCC] [] [Cache: logged.in.info, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:59.0] [3024] [ZENServer] [10467] [zenworks] [ZCC] [] [Cache: external.references, evictions= 3, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:59.0] [3024] [ZENServer] [10467] [zenworks] [ZCC] [] [Cache: object-releaseUID, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:59.0] [3024] [ZENServer] [10467] [zenworks] [ZCC] [] [Cache: zenobjects, evictions= 24, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:57:59.1] [3024] [ZENServer] [10467] [zenworks] [ZCC] [] [Cache: versionToGUIDMapForACO, evictions= 1, new size= 0] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:05.398] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Checking Request value for isServer: false] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:05.398] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Checking Request value for ipAddresses: 192.168.102.218] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:05.398] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Checking Request value for dnsAddresses: WCACMP478.wthg.at] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:05.399] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Checking Request value for portString: 7628] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:05.399] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Running AJAX ping for url: http://192.168.102.218:7628/RURunning] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:10.405] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Unable to ping address 192.168.102.218 on port 7628, message: connect timed out] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:17.18] [3024] [ZENServer] [106] [zenworks] [ZCC] [] [Page.java CSRF TOKEN, in the Form:1 ..9675125fda317dd86c2769ada5348d03 :in the session:9675125fda317dd86c2769ada5348d03 for the page id:home] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:21.542] [3024] [ZENServer] [77] [zenworks] [ZCC] [] [Sending AJAX request to '192.168.102.218' (WCACMP478.wthg.at)] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:21.542] [3024] [ZENServer] [77] [zenworks] [ZCC] [] [Params for DeviceHeathDescription AJAX call: addressList=192.168.102.218&dnsList=WCACMP478.wthg.at&isServer=false&userName=2c2f7bf3e3d55d4f8575b4df78d938a7&password=null&port=7628] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:21.733] [3024] [ZENServer] [77] [zenworks] [ZCC] [] [Form.java CSRF TOKEN:9675125fda317dd86c2769ada5348d03 for the PageId:workstationDetails] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:22.214] [3024] [ZENServer] [82] [zenworks] [ZCC] [] [Checking Request value for isServer: false] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:22.214] [3024] [ZENServer] [82] [zenworks] [ZCC] [] [Checking Request value for ipAddresses: 192.168.102.218] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:22.214] [3024] [ZENServer] [82] [zenworks] [ZCC] [] [Checking Request value for dnsAddresses: WCACMP478.wthg.at] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:22.214] [3024] [ZENServer] [82] [zenworks] [ZCC] [] [Checking Request value for portString: 7628] [] [] [] [ZENServer]
[DEBUG] [03/27/2014 09:58:22.215] [3024] [ZENServer] [82] [zenworks] [ZCC] [] [Running AJAX ping for url: http://192.168.102.218:7628/RURunning] [] [] [] [ZENServer]
[DEBUG] [0


regards Andreas
Labels (2)
0 Likes
1 Reply
Anonymous_User Absent Member.
Absent Member.

Re: java.lang.NullPointerException Patch Policy Enforcement

Andreas,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://www.novell.com/support and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Forums Team
http://forums.novell.com


0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.