wyldkao Absent Member.
Absent Member.
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what method could I install ZCM Agent over RDP Session ?

Hi All
I have some clients on branch office, and I could not go to there and no IT Operator, so I need fix IT issue/Problem over RDP. Now I want to install ZCM Agent to these agent, but I find some client will hangs on rm-md-core msi file, and I find some discussion...it seem this md driver could not install over RDP session,right?
if I only use remote session to install ...How Could I avoid install hangs and install agent completed ?? ==> May I use other remote tool like RIS or others??


wyldkao
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Knowledge Partner
Knowledge Partner

Re: what method could I install ZCM Agent over RDP Session ?

Wyldkao,
> May I use other remote tool
> like RIS or others??


You could try VNC.

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

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wyldkao Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

Hi Anders
Do you have use VNC to install agent for avoid my issue ? (Sorry I have no VNC now,so I could test your method)~~

wyldkao
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Knowledge Partner
Knowledge Partner

Re: what method could I install ZCM Agent over RDP Session ?

Wyldkao,
> Do you have use VNC to install agent for avoid my issue ? (Sorry I
> have no VNC now,so I could test your method)~~


Yes, you would need to install it, otoh, if you have someone near tjat
PC, you could use TeamViewer

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

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shaunpond Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

Wyldkao,

how about a push deployment?

--

Shaun Pond


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wyldkao Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

Hi Shaun
Because Customer have some branch office on US and EU, and no Operator. So he need install ZCM Agent from remotely...
Could you help me to provide which remote method does not effect ZCM Agent install ?? I believe All ZCM partner need the information~~~we also could provide a TID document to show these methods to people who need.


wyld
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shaunpond Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

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wyldkao Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

HI Shaun
Whether the deployment task could cross over WAN (router) or not ?? Because I will deploy agent from Taiwan to US .


wyldkao
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shaunpond Absent Member.
Absent Member.

Re: what method could I install ZCM Agent over RDP Session ?

Wyldkao,

yes it can, and if you have a satellite locally you can pick the files
up from there...

--

Shaun Pond


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