joebrug Frequent Contributor.
Frequent Contributor.
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zenuserdaemon CPU

We have a couple of Windows 7 x64 machines that multiple users RDP into. They're still running the 11.4.3 agent, I'm using ZCM 17 server appliance.

When users are logging in (tested as myself), I see ZenUserDaemon.exe using lots of CPU for quite a while. Then it changes to explorer.exe using the CPU. It took 3 minutes to get my Zenworks bundle icons to appear on the desktop. 

Any ideas what might cause this? 


#novell on efnet
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Micro Focus Expert
Micro Focus Expert

Re: zenuserdaemon CPU

#1 - Did the Use Profile Exist Yet on the Device? If not, depending on size of the Profile it can take quite a long time to generate. Test times with existing profiles and not. If there is a large difference then the default profile can be examined.

#2 - Look to see what events may run on Logon/Refresh etc...If you are forcing an inventory scan, while forcing an scan for required patches, while installing per user bundles, all the while multiple folks are logging in at once....

#3 - Make sure the Win7 device has enough RAM. Even if one user disconnects, their session may still be open and running. There may even be multiple such sessions...All of a sudden a hefty 4gb of RAM is not so hefty when there are 2, 3, or 4 open sessions....even when 2 or 3 of those sessions dont have active users but are left open.

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joebrug Frequent Contributor.
Frequent Contributor.

Re: zenuserdaemon CPU

Hey Craig,

Yes, user profile already exists on device.

I dont believe anything runs on logon.. some users have a "web bundle" that launches IE upon logging in, but I don't, and its still an issue for me logging in. I wouldn't be surprised if a Refresh happens on login, isnt that normal/expected?

These machines get rebooted nightly on a schedule to clear situations like that (and to patch windows). Ram doesn't appear to be the issue. 


#novell on efnet
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