Alternatively Contained Within Records & The Webclient
Records that have been alternatively contained within a container/file in HPRM8 do not appear in that container when using the Webclients. They also do not show up in the even when right clicking on the Container and selecting to Navigate to the Contained Records ( + Alternative) in the Classic Webclient.
Is there any way to make it so it shows them normally in the webclient by default? It is less confusing for the end users than having to manually search for containerEx:'record number'.
the browser being used is Google Chrome.
Sounds familiar, would you be able to confirm the version you are experiencing this in?
I raised this as a support call about two weeks ago. There is a workaround - but it is an "all or Nothing" workaround in that it applies to all users and does not take the per-user option to include Alt Within into account.
This is 8.3:
Edit file C:\Program Files\Hewlett Packard Enterprise\Records Manager\Web Client\Scripts\HP.HPRM.Web.js
Go to Line 24518 – should be function searchContainerClick
i.e. Just add the two characters Ex to the end of the word container
Save the file and then it will work in the web client.
For 8.2, the file is at C:\Program Files\Hewlett-Packard\HP Records Manager\Web Client\Scripts\ HP.HPRM.Web.js and the line number is 15410 and the function is SearchContainerHandler.getHandler